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Cannot make a call from my iphone but can receive only

3373 Views 5 Replies Latest reply: Jun 9, 2010 9:29 PM by DMojoC RSS
DX567 Calculating status...
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Apr 15, 2010 11:43 AM
I cannot make a phone call from my iphone but I can only receive calls, before I could call and receive when I bought it 2 months back.

Does anyone have the same problem. pls help,,
Thanks
iphone 3 gs, iPhone OS 3.1.2
  • Ian Parkinson Level 6 Level 6 (10,365 points)
    Currently Being Moderated
    Apr 15, 2010 11:53 AM (in response to DX567)
    Are you on a monthly contract or a pre pay contract.
    If you are on a prepay do you have credit in your service?
    24" iMac C2D 2.8Ghz, Au MacBook 2.4Ghz, 16GB iPhone 3G, Mac OS X (10.6.2)
  • Ian Parkinson Level 6 Level 6 (10,365 points)
    Currently Being Moderated
    Apr 15, 2010 12:12 PM (in response to DX567)
    Have you tried a reset:

    - Press and hold the Sleep / Wake button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen. Ignore the swipe to power down message, keep the buttons pressed until the Apple logo appears.

    If that does not work try a restore of the iPhone in iTunes.
    24" iMac C2D 2.8Ghz, Au MacBook 2.4Ghz, 16GB iPhone 3G, Mac OS X (10.6.2)
  • Azezul Calculating status...
    Currently Being Moderated
    Apr 15, 2010 11:30 PM (in response to DX567)
    try reseting network settings in 'settings' - 'general' - 'reset' - 'reset network settings'

    This re-registers the phone with the network, works all the time for me when i have bad/continually dropped service
    Macbook Pro 13", Mac OS X (10.6.3)
  • DMojoC Calculating status...
    Same problem I'm having too. Still the same after several restore. I brought my 3GS in April and have send it to apple service center in Hong Kong twice. A replacement iphone was given. But still it doesn't work. I'm holding a ChinaMobile SIM card from SUZHOU. The funny thing is I can use it normally when I'm over in Shanghai, China. But once I'm back in Suzhou ,China, I can't make call out. All other features work fine. Have swap SIM cards with other iPhone user and same problem exists. Any solutions?
    3GS, iPhone OS 3.1.3

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