11 Replies Latest reply: May 5, 2010 9:40 AM by GregCAZ

Safari will not open PDF files and links

Stephen 1964 Level 1
I know this has been posted before, but I have tried every suggestion including downloading and reinstalling Safari and Adobe Reader.. When I click on link to pdf file/document in Safari I get a new page but it opens as blank and black. This issue does not exist with Firefox. I have the latest versions of Safari and Reader. I mostly use safari and would appreciate any assistance with this issue.

iMac Intel 20", Powerbook G4, 21.5" iMac, MacBook, Mac OS X (10.6.3)
  • 1. Re: Safari will not open PDF files and links
    Carolyn Samit Level 10
    Apr 15, 2010 5:25 PM (in response to Stephen 1964)
    HI,

    Right or control click a PDF file, then click: Get Info

    In the Get Info window click the pop up menu next to: Open with;

    If Adobe Reader is not available from the list click Other. Navigate to your Applications folder and select Adobe Acrobat Reader, then click: Change All.

    Relaunch Safari.

    Also, from the Safari Menu Bar click Safari/Preferences then select the General tab.

    Make sure: Open "safe" files after downloading is ticked.















    Carolyn
  • 2. Re: Safari will not open PDF files and links
    Stephen 1964 Level 1
    Apr 15, 2010 5:39 PM (in response to Carolyn Samit)
    Thanks you. This allows Reader to open the pdf if I download it to my computer. Safari does not open pdf files within the browser. I am going to check several other sites to make sure the issue is not with the site I am using, though several sites have not allowed viewing of linked pdf files within the Safari Browser. It is many more steps to download and view rather than just seeing the file/document in the browser, and then If I don't want to keep the file I have to delete it.
  • 3. Re: Safari will not open PDF files and links
    MacLeam Level 1
    Apr 15, 2010 6:17 PM (in response to Carolyn Samit)
    Ever since updating to 4.0.5 (via Software Update), Safari no longer opens pdf files. I've instructed the Finder to open all pdfs with Preview (cannot abide Adobe products); set Safari prefs to open "safe" downloads. While searching various support forums, I've noticed similar complaints going back to 2006.

    Moreover, this problem with Safari has plagued 10.6 since its release, and it's ongoing. And Apple seems oblivious to it...

    State o' the art computing on this beautiful iMac... It's 2010 and Safari can't handle PDFs.
  • 4. Re: Safari will not open PDF files and links
    Stephen 1964 Level 1
    Apr 15, 2010 6:20 PM (in response to Stephen 1964)
    I just tested several additional sites with pdf files/documents. Safari fails 100% to open these in browser window, though they can be downloaded. Firefox opens these in a browser window. Wish someone could help explain why this is happening. Safari worked fine in previous versions, but not sure when this problem begin (which version/upgrade).
  • 5. Re: Safari will not open PDF files and links
    Carolyn Samit Level 10
    Apr 15, 2010 6:34 PM (in response to Stephen 1964)
    Thank you for the star.
  • 6. Re: Safari will not open PDF files and links
    wgeorge Level 1
    Apr 22, 2010 12:35 PM (in response to Stephen 1964)
    Same here. This is ridiculous. Forces me to use Firefox as my default browser when I actually prefer Safari.
  • 7. Re: Safari will not open PDF files and links
    JA Level 1
    Apr 22, 2010 5:59 PM (in response to Stephen 1964)
    This is driving me nuts as well
    I have deleted the adobe pdf plugin from both my home and root
    I have re-started safari (even tried 32 bit mode)
    I have re-started the computer
    I have tried dragging pdf files to the safari icon
    Safari simply refuses to open pdf's in the window.

    PLEASE HELP!

    safari 4.0.3
    mac os x 10.5.8
  • 8. Re: Safari will not open PDF files and links
    JA Level 1
    Apr 22, 2010 6:16 PM (in response to JA)
    The solution for me is here
    http://discussions.apple.com/thread.jspa?threadID=1755226

    jumping to it ...
    4. Enter this command in Terminal, press Enter, then quit Terminal:
    +*defaults write com.apple.Safari WebKitOmitPDFSupport -bool false*+
    Restart Safari and try dragging a PDF file from your Mac directly into an open browser window; it should render without any problems.
  • 9. Re: Safari will not open PDF files and links
    Stephen 1964 Level 1
    Apr 22, 2010 6:18 PM (in response to JA)
    I changed to 32 bit mode and Safari opened a few pdfs, but not all of them. Switched back to 64 bit mode and no pdfs open. I don't like having to switch modes back and forth and this does not always work. I just use Firefox for pdfs though I generally prefer Safari as my prime browser. Must be a fatal flaw in the Safari Browser which Apple should fix ASAP.
  • 10. Re: Safari will not open PDF files and links
    Stephen 1964 Level 1
    Apr 22, 2010 6:39 PM (in response to JA)
    Thank you thank you. This worked for me, but I had to remove PDF Browser Plugin.plugin from the HD Library Internet PlugIns which did not show up as Adobe Reader Plug-In.
  • 11. Re: Safari will not open PDF files and links
    GregCAZ Level 1
    May 5, 2010 9:40 AM (in response to Stephen 1964)
    Adobe does not support a 64 bit Adobe Reader plugin for Snow Leopard. Here is a link to Adobe's TechNote on the issue http://kb2.adobe.com/cps/509/cpsid_50983.html . Safari must be changed to 32 bit mode for the Adobe Reader plugin to work. The best advice is to leave Safari in 64 bit mode and use Preview to view PDFs. If you must use Adobe Reader in the browser window switch to 32 bit mode or use a plugin for Firefox( I have tried it not a real good solution ).