984 Views 1 Reply Latest reply: Apr 15, 2010 5:54 PM by Jim VanLeeuwen
All I can suggest is the standard troubleshooting steps in order.
Restart your iPod: Press and hold the Sleep/Wake button for a few seconds until a red slider appears, and then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
Reset your iPod: Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears.
Restore your iPod: Restore: http://support.apple.com/kb/HT1414
Make an appointment to have an Apple Retail Store Genius look at your iPod. http://www.apple.com/retail/geniusbar/