iPod Touch Screen light will not turn on

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iPod Touch Screen light will not turn on

I am having problems with my iPod touch. The screen is visible but VERY VERY dim and when i go to settings - brightness and move the brightness bar up and down the brightness stays the same. I have tried the five r's recommended by apple but unsuccessful. Please help
zr1243

Dell, Windows 7

Posted on Apr 17, 2010 9:23 AM

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Answer 1

Poikkeus

Level 4

2,786 points

Apr 17, 2010 11:31 AM in response to zr1243

Do you have a case that is covering part of the sensor, or is your sensor covered in some other way? If you think so, just pull off the case until your unit is functioning, then put it on again.

Post again if you noticed any change, or if the suggestion is successful.

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Answer 2

zr1243 Author

Level 1

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Apr 17, 2010 11:50 AM in response to Poikkeus

Nothing tried and still nothing
zr1243

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Answer 3

zr1243 Author

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Apr 17, 2010 6:44 PM in response to Poikkeus

please continue to give me solutions to my problems
zr1243

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Answer 4

Poikkeus

Level 4

2,786 points

Apr 17, 2010 8:23 PM in response to zr1243

It looks like you've tried everything you can physically can. Assuming that you're fully charged and done your reset, you - regrettably - will need to go to the Apple Store or Genius Bar to have your Touch examined by an expert. They'll evaluate your unit on the spot. If you're still under warranty, it's likely they'll issue a new Touch on the spot (assuming your model is in stock; if not, they will quote you repair times and prices.

Wish I could give you better news.

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Answer 5

zr1243 Author

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Apr 18, 2010 10:19 AM in response to Poikkeus

Thanks I am planning on going to my local apple store for more help.
zr1243

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