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Black screen after software update

1425 Views 4 Replies Latest reply: Apr 19, 2010 7:14 PM by tjwax RSS
tjwax Calculating status...
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Apr 17, 2010 9:47 PM
my ipod touch 2g recently quit work after i went to update the software and itunes it started with a white screen then, the itunes symbol and a connector pointing to to i attempted to restore twice when on the 2nd try it just went black.. it dosent show up on the i tunes menu anymore and when i try to restart it... it dosent do anything when i plug it in my computer beeps but i got a popup that says the device isnt reconized i have tryed everything in all the help menus so im lost
HP, Windows Vista
  • Poikkeus Level 4 Level 4 (2,775 points)
    Currently Being Moderated
    Apr 18, 2010 9:20 PM (in response to tjwax)
    If you tried to reset your Touch, and are unable to, your best option may be to visit your local Apple Store/Genius Bar to fix this snafu. Since you cannot restart Touch, and your unit isn't recognized, it's best to have Apple staff address this.
    iMac (2.93gb) - MacBook Pro (2.53gb), Mac OS X (10.6.1), iPod Touch- v.3 (64gb)
  • Poikkeus Level 4 Level 4 (2,775 points)
    Currently Being Moderated
    Apr 19, 2010 2:29 PM (in response to tjwax)
    The price from Apple can vary, usually between $100 - 150.

    If you get the same service done by Milliamp, where I get my iPods serviced, the price is about 30% less for the same job, in some cases superior warranty.
    iMac (2.93gb) - MacBook Pro (2.53gb), Mac OS X (10.6.1), iPod Touch- v.3 (64gb)

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