Printing to "Adobe PDF 8.0" from fails on Snow Leopard

Creating a PDF using Apple's native "Save as PDF" functionality does not preserver hyperlinks created in Microsoft Word documents.

On Snow Leopard 10.6.3, using Microsoft Office 2008 and Adobe Acrobat Professional 8.0, I have found that printing to the printer option called "Adobe PDF 8.0" fails to generate a PDF --- at all!

The errors are below. I tried this with a very simple document that said "This document has a hyperlink." The result was the same regardless of whether the word "hyperlink" was a link or not.

I found that printing any web page from Safari generates the same error. Looks like this is a general Adobe PDF problem on Snow Leopard -- or is it just my installation?

Any help or pointers to help would be very much appreciated.




==> /var/log/cups/access_log <==
localhost - - [19/Apr/2010:07:27:35 -0400] "POST /printers/Adobe PDF_80 HTTP/1.1" 200 1642 Create-Job successful-ok
localhost - - [19/Apr/2010:07:27:35 -0400] "POST /printers/Adobe PDF_80 HTTP/1.1" 200 14194 Send-Document successful-ok
localhost - - [19/Apr/2010:07:27:35 -0400] "POST / HTTP/1.1" 200 309 Set-Job-Attributes successful-ok

==> /var/log/cups/page_log <==
Adobe PDF_80 8 jrf [19/Apr/2010:07:27:36 -0400] 1 1 - localhost Microsoft Word - This file has a hyperlink.docx Letter -

==> /var/log/cups/error_log <==
E [19/Apr/2010:07:27:38 -0400] PID 41270 (/usr/libexec/cups/filter/pstops) crashed on signal 13!
E [19/Apr/2010:07:27:38 -0400] [Job 8] Job stopped due to filter errors; please consult the error_log file for details.
D [19/Apr/2010:07:27:38 -0400] [Job 8] The following messages were recorded from 07:27:35 to 07:27:38
D [19/Apr/2010:07:27:38 -0400] [Job 8] Adding start banner page "none".
D [19/Apr/2010:07:27:38 -0400] [Job 8] Queued on "Adobe PDF_80" by "ThirdClick".
D [19/Apr/2010:07:27:38 -0400] [Job 8] File of type application/pdf queued by "jrf".
D [19/Apr/2010:07:27:38 -0400] [Job 8] Setting job-hold-until to no-hold
D [19/Apr/2010:07:27:38 -0400] [Job 8] Adding end banner page "none".
D [19/Apr/2010:07:27:38 -0400] [Job 8] Job released by user.
D [19/Apr/2010:07:27:38 -0400] [Job 8] job-sheets=none,none
D [19/Apr/2010:07:27:38 -0400] [Job 8] argv[0]="Adobe PDF_80"
D [19/Apr/2010:07:27:38 -0400] [Job 8] argv[1]="8"
D [19/Apr/2010:07:27:38 -0400] [Job 8] argv[2]="ThirdClick"
D [19/Apr/2010:07:27:38 -0400] [Job 8] argv[3]="Microsoft Word - This file has a hyperlink.docx"
D [19/Apr/2010:07:27:38 -0400] [Job 8] argv[4]="1"
D [19/Apr/2010:07:27:38 -0400] [Job 8] argv[5]="AP ColorMatchingMode=APApplicationColorMatching AP DInputSlot= nocollate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=Microsoft\ Word com.apple.print.JobInfo.PMJobName=Microsoft\ Word\ -\ This\ file\ has\ a\ hyperlink.docx com.apple.print.JobInfo.PMJobOwner=jrf com.apple.print.PageToPaperMappingMediaName=Letter com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.PrinterInfo.PMColorDeviceID..n.=7129 com.apple.print.PrintSettings.PMColorMatchingMode..n.=0 com.apple.print.PrintSettings.PMColorSpaceModel..n.=0 com.apple.print.PrintSettings.PMColorSyncProfileID..n.=3473 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 com.apple.print.PrintSettingsTicket.ShowEachEnv..n.=0 com.apple.print.PrintSettingsTicket.ShowEachOrient..n.=0 com.apple.print.PrintSettingsTicket.ShowEachPageSize..n.=0 DestinationPrinterID=Adobe PDF_80 media=Letter PaperInfoIsSuggested..b. pserrorhandler-requested=standard job-uuid=urn:uuid:f40df4a9-ccfa-3a5b-7336-49c998f655b9 job-originating-host-name=localhost job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 com.apple.print.PrintSettings.PMTotalBeginPages..n.=1"
D [19/Apr/2010:07:27:38 -0400] [Job 8] argv[6]="/private/var/spool/cups/d00008-001"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[0]="<CFProcessPath>"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[2]="CUPS_DATADIR=/usr/share/cups"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[8]="CUPS_STATEDIR=/private/etc/cups"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[9]="HOME=/private/var/spool/cups/tmp"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[11]="SERVER_ADMIN=root@LX9901426.local"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[12]="SOFTWARE=CUPS/1.4.3"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[14]="USER=root"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[15]="CUPS_SERVER=/private/var/run/cupsd"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[17]="IPP_PORT=631"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[18]="CHARSET=utf-8"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[19]="LANG=en_US.UTF-8"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[20]="APPLE_LANGUAGE=en-US"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[21]="PPD=/private/etc/cups/ppd/Adobe PDF_80.ppd"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[22]="RIP MAXCACHE=8m"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[23]="CONTENT_TYPE=application/pdf"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[24]="DEVICE_URI=pdf800://distiller"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[25]="PRINTER_INFO=Adobe PDF 8.0"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[26]="PRINTER_LOCATION="
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[27]="PRINTER=Adobe PDF_80"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[28]="CUPS_FILETYPE=document"
D [19/Apr/2010:07:27:38 -0400] [Job 8] envp[29]="FINAL CONTENTTYPE=application/vnd.cups-postscript"
D [19/Apr/2010:07:27:38 -0400] [Job 8] Started filter /usr/libexec/cups/filter/cgpdftops (PID 41269)
D [19/Apr/2010:07:27:38 -0400] [Job 8] Started filter /usr/libexec/cups/filter/pstops (PID 41270)
D [19/Apr/2010:07:27:38 -0400] [Job 8] Started backend /usr/libexec/cups/backend/pdf800 (PID 41271)
D [19/Apr/2010:07:27:38 -0400] [Job 8] cgpdftops - using PPD file "/private/etc/cups/ppd/Adobe PDF_80.ppd"...
D [19/Apr/2010:07:27:38 -0400] [Job 8] PS Matching Mode = AP_ApplicationColorMatching
D [19/Apr/2010:07:27:38 -0400] [Job 8] cgpdftops - languageLevel = 2, mediaBox.size.width = 612, mediaBox.size.height = 792
D [19/Apr/2010:07:27:38 -0400] [Job 8] cgpdftops - documentMediaBox.size.width = 612, documentMediaBox.size.height = 792
D [19/Apr/2010:07:27:38 -0400] [Job 8] Page = 612x792; 17,19 to 595,773
D [19/Apr/2010:07:27:38 -0400] [Job 8] slow_collate=0, slow_duplex=0, slow_order=0
D [19/Apr/2010:07:27:38 -0400] [Job 8] Before copy_comments - %!PS-Adobe-3.0
D [19/Apr/2010:07:27:38 -0400] [Job 8] %!PS-Adobe-3.0
D [19/Apr/2010:07:27:38 -0400] [Job 8] %APL DSCEncoding: UTF8
D [19/Apr/2010:07:27:38 -0400] [Job 8] %APLProducer: (Version 10.6.3 (Build 10D578) Quartz PS Context)
D [19/Apr/2010:07:27:38 -0400] [Job 8] %%Title: (Microsoft Word - This file has a hyperlink.docx)
D [19/Apr/2010:07:27:38 -0400] [Job 8] %%Creator: (Microsoft Word: cgpdftops CUPS filter)
D [19/Apr/2010:07:27:38 -0400] [Job 8] %%CreationDate: (Monday, April 19 2010 07:27:35 EDT)
D [19/Apr/2010:07:27:38 -0400] [Job 8] %%For: (ThirdClick)
D [19/Apr/2010:07:27:38 -0400] [Job 8] %%DocumentData: Clean7Bit
D [19/Apr/2010:07:27:38 -0400] [Job 8] %%LanguageLevel: 2
D [19/Apr/2010:07:27:38 -0400] [Job 8] %%Pages: 1
D [19/Apr/2010:07:27:38 -0400] [Job 8] %%BoundingBox: (atend)
D [19/Apr/2010:07:27:38 -0400] [Job 8] %%PageOrder: Ascend
D [19/Apr/2010:07:27:38 -0400] [Job 8] %%EndComments
D [19/Apr/2010:07:27:38 -0400] [Job 8] Before copy_prolog - userdict/dscInfo 5 dict dup begin
D [19/Apr/2010:07:27:38 -0400] [Job 8] Before copy_setup - %%BeginSetup
D [19/Apr/2010:07:27:38 -0400] [Job 8] Before page loop - %%Page: 1 1
D [19/Apr/2010:07:27:38 -0400] [Job 8] Copying page 1...
D [19/Apr/2010:07:27:38 -0400] [Job 8] PAGE: 1 1
D [19/Apr/2010:07:27:38 -0400] [Job 8] pagew = 578.8, pagel = 754.8
D [19/Apr/2010:07:27:38 -0400] [Job 8] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
D [19/Apr/2010:07:27:38 -0400] [Job 8] PageLeft = 16.6, PageRight = 595.4
D [19/Apr/2010:07:27:38 -0400] [Job 8] PageTop = 773.4, PageBottom = 18.6
D [19/Apr/2010:07:27:38 -0400] [Job 8] PageWidth = 612.0, PageLength = 792.0
D [19/Apr/2010:07:27:38 -0400] [Job 8] Starting job
D [19/Apr/2010:07:27:38 -0400] [Job 8] Opening Distiller
D [19/Apr/2010:07:27:38 -0400] [Job 8] Starting Distiller job
D [19/Apr/2010:07:27:38 -0400] [Job 8] Distiller child 41274 crashed on signal 10!
D [19/Apr/2010:07:27:38 -0400] [Job 8] End of messages
D [19/Apr/2010:07:27:38 -0400] [Job 8] printer-state=3(idle)
D [19/Apr/2010:07:27:38 -0400] [Job 8] printer-state-message="/usr/libexec/cups/filter/pstops failed"
D [19/Apr/2010:07:27:38 -0400] [Job 8] printer-state-reasons=none