Lexmark x5470 & Airport Express

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Lexmark x5470 & Airport Express

Hi everyone,
this morning I tried to install my Lexmark x5470 on my Airport Express.
On my Macbook works fine, I printed through my network by wifi.
The problem is on my pc with Win XP connected to the Airport by a lan cable.
When I used bonjour to install the printer it couldn't find the right driver for my XP.
Then I searched them on the printer's installation disc without success, because Bonjour said me "The position doesn't contain information about printer".

PC, Windows XP Pro

Posted on Apr 20, 2010 5:19 AM

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Answer 1

Apr 22, 2010 9:29 AM in response to Cattax

I recommend you use the driver available for download in the Lexmark website to reinstall the printer software in your Windows XP. Just go to this link: http://bit.ly/94wMdF. Download and install the software. Hope this helps. Just leave a comment if you need more assistance and I'll get back to it. Thanks.

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Answer 2

Cattax Author

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Apr 22, 2010 10:37 AM in response to Printmastert

I installed the driver you suggest, but nothing is changed. Program finishes the installation but the printer doesn't work. Seems that is not connected to the network.
However Bonjour can see the printer, but doesn't recognize the drivers.

Message was edited by: Cattax

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Answer 3

Apr 27, 2010 8:33 AM in response to Cattax

My name is Joseph and I work for Lexmark. I would like to further troubleshoot the problem and hopefully find a resolution to it. This seems to be more complicated than I think. It would be very helpful if I am able to check your network setup there. If you're interested, I am available 8AM-5PM EST from Mon-Fri. We can arrange a callback. You can leave your contact information and your preferred callback time at printmaster.tech@gmail.com. I'll be more than willing to assist you.

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