4 Replies Latest reply: May 2, 2010 12:08 PM by XliteAL3000
jkraynak Level 1 Level 1 (0 points)
I'm using Safari 4.0.5. When I'm on the facebook.com i'm unable to refresh a page because in the bottom left corner of the browser window it says "canceled opening this page". This doesn't happen everytime i'm on facebook.com, and sometimes it doesn't happen, but it seems to be happening daily now. I have to open a new browser window to view the updated page. What would make this happen? How can this be fixed?

Thanks,
John

2 x 3 GHz Quad-Core Intel Xeon, Mac OS X (10.6.3)
  • 1. Re: Canceled Opening the page
    Carolyn Samit Level 10 Level 10 (89,570 points)
    Hi John and Welcome to Apple Discussions...

    From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...

    From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.

    Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem.
    Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues

    If Safari is running in 64-bit mode, try 32. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) *make sure Safari is NOT running in Rosetta.*

    

Web pages now include a small icon or 'favicon' which is visible in the address bar and next to bookmarks. These icons take up disk space and slow Safari down. It is possible to erase the icons from your computer and start fresh. *To delete Safari's icon cache using the Finder, open your user folder, navigate to ~/Library/Safari/ and move this file "webpageIcons.db to the Trash.*

    Relaunch Safari.













    Carolyn
  • 2. Re: Canceled Opening the page
    jkraynak Level 1 Level 1 (0 points)
    Carolyn,

    I did everything exactly as you have listed, but it still does this?

    What else can it be?

    Thanks,
    John
  • 3. Re: Canceled Opening the page
    Hawaiian_Starman Level 7 Level 7 (21,415 points)
    Hi John

    Welcome to Apple Discussions

    That message indicates Safari was unable to fully load the page, possibly due to developer code corruption, or perhaps a corrupted cookie. As Facebook is adept at coding, perhaps removing the facebook cookies will correct the loading error.

    Go to your Safari Preferences>Security>Show Cookies selection. In the spotlight area, type in facebook. Delete the Facebook cookies that appear.

    Close the preference file. Go to Safari Menu>Empty Cache. Now open Facebook again and log in. You may be asked about saving the password. If so, accept it.

    Let us know if that corrects the reload problem.
  • 4. Re: Canceled Opening the page
    XliteAL3000 Level 1 Level 1 (0 points)
    I'm having the same issues (current SL + Safari) for a few weeks now. No problem in Opera and FF. Tried as you suggested (removed all cookies, emptied cache), doesn't help though.