"The iPhone cannot be synced. The required disk cannot be found."
I have been having this problems since I got my iphone last year. Early on the phone would sync after 2-3 tries but as of the last 2-3 months I have been only able to sync it 2-3 times even after trying all the solutions presented by the troubleshooting and reading forum posts that seem to have a similar or near similar problem.
The first message I get after having the phone sync is
"The iPhone cannot be synced. The required disk cannot be found."
After itunes attempts to sync again I get a different message that says
"The iPhone cannot be synced. An error occurred while writing to the device."
Ive ran the diagnostic and this is what I got:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
EVGA__ 132-YW-E179-FTW
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number 5DD5EE0A2E39800E
Current user is an administrator.
The current local date and time is 2010-04-21 16:55:29.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce GTX 260
** External Plug-ins Information **
No external plug-ins installed.
The drive E: Memorex 52MAX 325216AJv2 Rev RW$5 is a USB 2 device.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {5EC41707-0E19-4943-9EBF-169BD17E249E}
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address: 192.168.15.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.15.1
DHCP Enabled: Yes
DHCP Server: 192.168.15.1
Lease Obtained: Wed Apr 21 16:35:40 2010
Lease Expires: Wed Apr 21 17:35:40 2010
DNS Servers: 192.168.15.1
192.168.15.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-04-21 16:15:50.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: SONY DVD RW DRU-V200A, Rev 1.60
Drive is empty.
D: SONY DVD RW DRU-V200A, Rev 1.60
Drive is empty.
E: Memorex 52MAX 325216AJv2, Rev RW$5
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: YM9023TZ5BF
iPhone 3GS running firmware version 3.1.3
Serial Number: 879230PW3NP
** iPhone/iPod Touch Sync Tests **
Sync tests completed successfully.
If anyone has a possible solution please let me know as its getting very frustrating not being able to update my phone.
Message was edited by: powerweb11
The first message I get after having the phone sync is
"The iPhone cannot be synced. The required disk cannot be found."
After itunes attempts to sync again I get a different message that says
"The iPhone cannot be synced. An error occurred while writing to the device."
Ive ran the diagnostic and this is what I got:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
EVGA__ 132-YW-E179-FTW
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number 5DD5EE0A2E39800E
Current user is an administrator.
The current local date and time is 2010-04-21 16:55:29.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce GTX 260
** External Plug-ins Information **
No external plug-ins installed.
The drive E: Memorex 52MAX 325216AJv2 Rev RW$5 is a USB 2 device.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {5EC41707-0E19-4943-9EBF-169BD17E249E}
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address: 192.168.15.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.15.1
DHCP Enabled: Yes
DHCP Server: 192.168.15.1
Lease Obtained: Wed Apr 21 16:35:40 2010
Lease Expires: Wed Apr 21 17:35:40 2010
DNS Servers: 192.168.15.1
192.168.15.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-04-21 16:15:50.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: SONY DVD RW DRU-V200A, Rev 1.60
Drive is empty.
D: SONY DVD RW DRU-V200A, Rev 1.60
Drive is empty.
E: Memorex 52MAX 325216AJv2, Rev RW$5
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: YM9023TZ5BF
iPhone 3GS running firmware version 3.1.3
Serial Number: 879230PW3NP
** iPhone/iPod Touch Sync Tests **
Sync tests completed successfully.
If anyone has a possible solution please let me know as its getting very frustrating not being able to update my phone.
Message was edited by: powerweb11
Personlized, AMD Quad core