Previous 1 2 Next 26 Replies Latest reply: Jun 5, 2010 6:45 PM by bcollinsrules Go to original post
  • Tom Gewecke Level 9 Level 9 (75,500 points)
    if anyone knew a keyboard shortcut to change fonts


    Perhaps this could be done by way of an Applescript or Automator operation, which could be activated via keyboard shortcut. Unfortunately I'm not familiar with these. It might be worth asking in their forums:

    http://discussions.apple.com/forum.jspa?forumID=724
    http://discussions.apple.com/forum.jspa?forumID=1261
  • conradwalker Level 1 Level 1 (0 points)
    Thanks Tom. Much appreciated. I'll try over there also.

    Conrad
  • Rob Boerman Level 1 Level 1 (0 points)
    conradwalker wrote:
    On your last point about a Microsoft patch... I didnt bother to reply to Thomas's suggestion that it is Microsoft's fault and therefore not Apple's problem. But after a lot of research, I'm afraid to say that, on this one, it seems to be down to Apple:


    Hehe, it was not an actual suggestion to contact Microsoft and have the issue resolved, that would be somewhat impossible. What I meant to say is that in cases like this I don't care about who's fault it is. I am simply asking if anyone has a workaround that works, the same as you were trying I guess.

    good luck, cheers,

    Rob
  • Dr Alban Level 1 Level 1 (0 points)
    Hi Conrad,

    I too operate in a business environment and use the Sig workaround to ensure email is displayed correctly for Outlook recipients.

    Contrary to the opinions of some, I share your view that particularly in a business environment, corporate artwork/font/colour/logos comprise an integral part of 'electronic stationery' today.

    As elegant as mail.app otherwise is, its font behaviour is particularly infuriating.

    However, we are concerned at how Entourage stores emails hence our decision to use mail.app until the opportunity to assess Outlook:Mac 2011 arises.
  • conradwalker Level 1 Level 1 (0 points)
    Dr Alban,

    Many thanks for that, and good to hear I am not alone.

    On the Entourage point, some of the concerns that I originally had were eased when I realised that the way Entourage stored emails was less of a problem if you were using it with Exchange 2007, as my business does. If the giant Entourage file on the client machine fails, the emails are also stored on the server.

    I would much prefer to use Mail, but the signature workaround is unreliable. Discovering what my emails had looked like to others (changing font sizes, etc.) after many months of using the signature workaround was like discovering I had been walking around with my zipper undone: very embarrassing.

    It is so disappointing that Apple Mail is not font friendly with regard to Outlook. It is an attractive, lean email app that I suspect most of us would prefer to use for our businesses if we possibly could.

    Conrad
  • Tom Gewecke Level 9 Level 9 (75,500 points)
    It is so disappointing that Apple Mail is not font friendly with regard to Outlook.


    Hopefully everyone understands that it's not just Outlook -- Mail's behavior in inconvenient regardless of the recipient email client. And the Subject of this thread should really be something like "no font in outgoing Mail", since Mail doesn't actually send TNR.
  • conradwalker Level 1 Level 1 (0 points)
    That's true. Which, I suppose, just makes the point even stronger.

    Outlook is just the most obvious problem, because it is so commonly used in business circles and has the most grating default font (Tines New Roman 12 point).

    Conrad.
  • Michael Gordner Level 1 Level 1 (30 points)
    Thomas - can't you understand that some users are getting a bit emotional on things? I'm completely with Conrad on this. Please see my post here.

    http://discussions.apple.com/thread.jspa?messageID=11524245#11524245

    I love Macs. The machines are beautiful, powerful and competitively priced for the specs they have. So there is nothing that would prevent a wider use of Macs in business, except those little things. In a corporate world, unfortunately the look of an email often is more important than the content. If your email obviously violates the corporate guidelines of how emails should look, you are seen as someone who doesn't follow corporate rules.

    So do I have to ditch basically good software like Mac Mail and change to Entourage? Or was it wrong to start using Macs in a corporate environment in the first place? That's what goes through your head and you start getting upset that Apple doesn't bother fixing this little, but crucial thing...

    I really hope that it get's fixed in an update or a new version of Mac Mail.

    Michael
  • conradwalker Level 1 Level 1 (0 points)
    Thanks Michael, I really appreciate that others have indicated they feel the same.

    Some of the reactions dismissing this concern surprised me.

    There are two other things to note.

    First, ironically, those who work in the more creative corporate fields sometimes care more about the appearance of their emails and communications. So it is not just the rigid, PC, corporate world that might want some control over email fonts - it is the creative industries too.

    Second, one of the standard reactions in dismissing this concern is to suggest that real email users stick to plain text. Even if that was right (and I do not agree with that view point), Apple does not let you do that across the board: I use an iPhone to reply to emails on the road. If you reply to an html formatted email this is a problem. Unless you delete all of the original text to which you are responding, the iPhone forces you to respond with html and in doing so gives your email the default font of the recipient's email client. So it is not as if there is some consistent line coming from Apple that users should always be using plain text: iPhone doesn't let you. It would be OK if, like a BlackBerry, you could set all iPhone emails to plain text. At least that would be consistent. But you can't.

    In a perfect world, someone from Apple, with some influence, would be reading this. But I doubt it. As someone else pointed out, many others have written about this over many years and each new version of OS X Mail leaves this bug unaltered. I suspect the new iPhone OS will too.

    From the company that we all love so much, it's just so hard to understand why. There seems no logic to not fixing this.

    Conrad
  • Tom Gewecke Level 9 Level 9 (75,500 points)
    In a perfect world, someone from Apple, with some influence, would be reading this. But I doubt it.


    They do read what you write in the feedback channel. To expect them to wade through hundreds of thousands of posts in the user-to-user help forums to find this kind of enhancement request doesn't seem realistic.
  • Tom Gewecke Level 9 Level 9 (75,500 points)
    I use an iPhone to reply to emails on the road. If you reply to an html formatted email this is a problem. Unless you delete all of the original text to which you are responding, the iPhone forces you to respond with html and in doing so gives your email the default font of the recipient's email client. ... It would be OK if, like a BlackBerry, you could set all iPhone emails to plain text.


    You raise an interesting point there. You might have more luck getting Apple to fix that, since the iPhone/iPad/iPod Touch is a much more important part of Apple's business than the small piece of OS X represented by Mail, and feedback enhancement requests for those products are likely getting a lot more attention.
  • bcollinsrules Level 1 Level 1 (0 points)
    Is there any other solution other than Mac Mail and Entourage that work with Exchange? (I hate entourage, but have to use it because it's capable of delivering emails in the styles I've specified.)

    <Edited by Host>
Previous 1 2 Next