Apple wired keyboard not working after installation of "Magic Mouse"

Question

Level 1

5 points

Apple wired keyboard not working after installation of "Magic Mouse"

I have an iMac running the latest version of Snow Leopard.
The keyboard had always worked normally when also using the normal wired mouse.
However, I was given a wireless "Magic Mouse" as a present recently and since installing it, the keyboard is "dead" after any restart and the only way to make it "live" again is to unplug the USB connector briefly then plug it in again. After that the keyboard, wired mouse and Magic Mouse all work normally again.
How can I get rid of this irritation?

iMac, Mac OS X (10.6.3)

Posted on Apr 22, 2010 8:54 AM

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Answer 1

elmac

Level 5

4,252 points

Apr 22, 2010 11:51 AM in response to merlinca

Hi, try the SMC & Repair Permissions route, then try a wired mouse 1st & see if the Issue is still there.
If all's well try the Wireless Mouse..if you still have an issue & your mac has all the latest updates call AppleHelp..L

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Answer 2

cats01

Level 1

85 points

Apr 22, 2010 12:34 PM in response to merlinca

I agree with elmac. I have the wired keyboard and the wireless mouse and have never had that problem. Even after changing batteries in the mouse, it reconnects with a tap and has never affected the keyboard operation.

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Answer 3

merlinca Author

Level 1

5 points

Apr 22, 2010 1:08 PM in response to elmac

Please be more specific about the "SMC & Repair Permissions" route. What is it and how do access it?

Also, you might wish to know that after each restart I now get a screen telling me that no wireless keyboard can be found, which is not surprising, because I don't have one and have never tried to install one.

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Answer 4

elmac

Level 5

4,252 points

Apr 22, 2010 1:20 PM in response to merlinca

Hi, here are 2 links - SMC & Repair P"
http://support.apple.com/kb/HT3964
http://kb.iu.edu/data/aoxn.html
After doing the above if the Issue persists my advice is a call to AppleHelp..L

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Answer 5

merlinca Author

Level 1

5 points

Apr 23, 2010 7:22 PM in response to elmac

I've tried what you suggested, but no different so I'll contact Apple next to see if they have a solution.

Thanks for trying to help.

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