You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Kprice07
Kprice07 Author
User level: Level 1
0 points

error 3014 when trying to update new iphone 3gs to 3.1.3 version

Hi, I have tried many times now to update my Iphone to the newest version 3.1.3. Every time i go to update it i get a error 3014. I have tried the support page and tried the specific problem solving for that specific error, but still can not get my phone to update. I have uninstalled Itunes and reinstalled it 3 times and updated it to the newest one and still cant get it to update. Is there anything else i can do to get my phone to update to the newest version?

dell xps m1530

Posted on Apr 24, 2010 8:14 AM

Reply
3 replies
User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,678 points

Apr 24, 2010 5:58 PM in response to Kprice07

Many times doing a firmware update to the iPhone requires you to disable virus scanning software or firewalls. That can cause them to interrupt the downloads and cause errors. Try to just download the software and after that click on it to update. See if that helps.
This article addresses error codes, and the 3000 series has to do with contact with the apple servers. http://support.apple.com/kb/ts1275
This is the one referenced for Windows security settings. http://support.apple.com/kb/TS3125
Reply

error 3014 when trying to update new iphone 3gs to 3.1.3 version

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up