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iPhone won't sync/import photos from Mac

About 2 weeks ago my iPhone 3G stopped importing/syncing any photos from my Mac. Usually I sync with a specific album in Aperture, however, whenever I check my Photos app on my iPhone it is always empty. I tried syncing with iPhoto, as well as a folder of pictures on my Mac, yet nothing works. I don't get an error message either. In fact, during the syncing process in iTunes I see the words "syncing photos" appear for a second or two in the progress window, but nothing ever lands on my iPhone.

Everything worked seamlessly until a couple of weeks ago (I guess), and possibly stopped working after the last OS X update 10.6.3., although I'm not certain???

I have tried unchecking all boxes in the Photos tab in iTunes and then syncing the iPhone, rechecking the boxes again and then syncing again... this did not work. I have tried restoring the phone to factory settings then restoring from backup... this didn't work either.

Everything else on the phone works fine, I just have a constantly empty Photo app.

Any ideas anyone?

iPhone 3G, iPhone OS 3.1.3

Posted on Apr 24, 2010 10:04 PM

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7 replies

Jun 25, 2010 12:21 AM in response to Matthew Long

Well I've finally worked it out. At first I held out great hopes for the iOS 4 upgrade, hoping that it would help, but the photo sync problem persisted. However, I discovered that I can now get my photos to sync to the phone as long as the iTunes screen is displaying the 'Photos' tab while I sync. In other words, if I simply plug the iPhone in and let the computer sync without navigating to the Photos tab then it doesn't work. For some reason it will work as long as I select the iTunes Photos tab while it is syncing.

This all sounds a bit flaky, but it works for me!

iPhone won't sync/import photos from Mac

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