Two Finger Scrolling Choppy / Stutters / Lags

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Level 1

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Two Finger Scrolling Choppy / Stutters / Lags

I bought the 2010 macbook pro the day it was released and unfortunately I've noticed problems with the trackpad. When I'm two point scrolling in firefox I randomly experience lag which results in choppy scrolling. The problem is not just with firefox as it also happens in safari.

Have there been any similar reports? Will I have to go to the apple store and have the trackpad replaced?

Macbook Pro 2010 i7, Mac OS X (10.6.3)

Posted on Apr 26, 2010 9:09 AM

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Answer 1

rkaufmann87

Level 10

148,600 points

Apr 26, 2010 9:27 AM in response to Ceezo66

Ceezo66,

Welcome to Apple Discussions.

You are covered by 90 days of free phone support from Apple, call 800-275-2273 and I'm sure they can go through some troubleshooting steps and then determine if a trip to the store is needed.

BTW if you bought AppleCare (which I'd recommend) the warranty including telephone support is extended for a full 3 years from the original date of purchase.

Regards,

Roger

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Answer 2

Apr 26, 2010 12:20 PM in response to Ceezo66

I notice the same thing with my 13" MBP that I bought on Friday. I also notice this when moving with one finger.

I brought it to Genius Bar and they said they noticed that is was weird, but not so much that they were excited about it as an issue. They said they'd give me a replacement machine, but I'm not convinced it is a hardware issue.

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Answer 3

TomGabba

Level 1

0 points

Apr 26, 2010 2:37 PM in response to JeremyChase

Same here. Firefox and Safari. Scrolling with other Applications are ok. Pages with lots of Graphics and/ or Flash seems to be more affected. I also noticed if the Site is opened new it stutters more than a page which "buffered" for a while.

Think this is a driver problem. Hope they will fix this soon if not i´ll return the unit within the 14 day period.

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