5 Replies Latest reply: May 11, 2010 4:49 AM by xMLP
xMLP Level 1 (0 points)
Hi, I am a very confused mac user from Denmark. My speakers doesn't work?
When I go to System settings and then to Sound, it says that the computer is muted, and now (for no reason) I can't turn the sound on again. I really don't know what to do, so if you could help me, please do.

Mac OS X (10.5.8)
  • Adam White Level 4 (1,315 points)
    There was a problem with the headphone jack getting stuck which tells the computer to route sound to it rather than the built in speakers. If you look in the headphone jack, do you see a light on inside?
    If so, try inserting the headphone plug a few times and see if that un-sticks it. If not, try using either a toothpick or other non-metal type pick(plastic) to reset it.
    DON'T get too aggressive doing this, so as not to do more damage. While doing this, have the speaker volume set to medium, so you know when you get it.

    Otherwise, take it in for repair.

  • xMLP Level 1 (0 points)
    Thank you for your answer, but i'm afraid that's not the problem. There is no red light, and i simply can't even turn the sound up, neither down for that matter. The mute button is transparent? I can't do anything, so if there was some sort of thing that I could change, turn back on, or what ever? I would really love to know, eventhough I think I have tried just about everything.

  • mac_fiesta Level 1 (0 points)
    Hi, are you able to fix the problem. If so can you please share, i am having similar problem?
  • xMLP Level 1 (0 points)
    Well, I have taken it in for repair, and been told that I shall reinstall SnowLeopard.
    I'll try, and if it works I will let you know (:
  • xMLP Level 1 (0 points)
    Alright. If your problem is the same as mine, then you have to do the following things:

    Find your Leopard or SnowLeopard disk, and put the CD into the driver. Then turn of your mac, and restart it. When you have restartet it, then you need to get the Leopard disk to open, and then hold in the key "C". Just keep holding it.
    It will then make sure to delete all of your previous settings, and restart all, as you install the Leopard again. It should then work (:

    -Remember, if you do this, it will erase all of your data, pictures and so on. If you don't want that to happen, then remember to save it on something else.