iPhone restore error 1002

You can check this article for error codes. http://support.apple.com/kb/ts1275

Go to the link that says Specific error codes and resolutions. It mentions the 1002, and says that 1000 codes have to do with problems in the download of a file.

Do you have virus software, if so, turn it off. See if there are any further answers on that page for you.

I am getting Error 1002 on trying to restore my iPhone 3Gs.

1. NO useful Apple info AT ALL
2. UNABLE to enter DFU mode
3. NO useful info anywhere on the net
4. The iPhone spontaneously entered this state while I had it plugged into the electrical outlet for recharging.

Pathetic.

The same happened to me. I was texting a friend with it connected on the computer. Suddenly i got no signal. I turned airplane mode on and off, nothing. Restarted it then I got these messages in many different languages, like when the iPhone is new saying it only does emergency calls. ThenI tried to restore and got stuck in this eternal loop, getting the same error.

Tried to restore even on a PC and not working...
Not jailbroken here

Hey there. Took it to an Apple Store and and got a new one. Think there is no other solution...

I am also seeing this error. My iPhone 3Gs decided it would no longer work and required a restore in the middle of my work day-- not connected to any computer or plug at the time. The only thing it may have registered was a wifi network in the building but I have "declined" using it in the past, so I can't see how it would have connected...

I've tried all but using another computer in the troubleshooting steps in the update and restore alert message link... I do not have another computer to try and restore my phone.

Is there anyone out there who is having the same problems right now? Any idea what is going on??!

uhmm weird. Other friends have been having same similar problems. All of the had to had their phones replaced...

I too have had had this problem, it started yesterday AM, after being connected to a car charger for 2 hours. It just rebooted itself. Then it was OK.

4 hours later it was back in the car, charging - I was using Waze on my home.

Made a call, was OK.

10 minutes later lost all network connectivity, then it just told me it needed restoring, and could only make emergency calls.

I spent half of last night trying to restore, using different cables, different ports, all the help on the Apple site didn't work.

So today I'm off to Apple store in Cambridge UK, hope they can just swap it out for me.

Very similar situation. I my 3gs in the car for 30min. It said that it overheated, but temps where not that hot??? It went in to emergency call only. I tried to restore several times. Called technical service and since it is a bit over a year old I could only get "tips" unless I wanted to pay for advise.
So I tried restore on my mac, on my pc. I have uninstalled/reinstalled itunes. I've turned off virus protection/firewalls. I've done every recommendation and it still spits out error 1002. I'm thinking it is toasted!!!!

If there are any success stories I would love to hear about it!

BTW I updated to iOS 4 only a few days before???

My wife's iPhone 3GS just did the same. It is 14 months old. Tried everything so far. Spoke to "senior" tech guy in Cork who basically said: tough, it is out of warranty and so we wash our hands of you. Apparently this is only a minor problem to apple. £450 pound phone lats 14 months and apple does not care. My son's £10 phone from Tesco is 2 years old, has been kicked, wet, chewed by dog, dropped and still works. Go figure. After 25 years using Apple as they are reliable, it may be time for a change. I note no-one from Apple comes here... HELLO, anyone out there?

Same problem.

1 year and two weeks old, just went out of warranty,
Apple did great job to tune it so it malfunctions with such a good timing.

It happened right after the Air flight, when going from airplane mode and it hung on the first SMS

Tried everything too, even going to OS3 using older iTunes on PC,
Nothing helps

Same issue here too.

I was on the phone today and it just crashed. I tried to restart and it keeps telling me that a restore needed performed. Restore gets most of the way through, then I get a 1002 error message.

Any one have any way to solve this? I may try the apple store tomorrow.

I've got the same issue too. Suddenly, when I was typing a SMS, my signal disappeared, and I restarted the phone. After that, the iphone refused to start. It forced me to plug it in into iTunes, and every time I try to restore it, I get the error 1002. Which apparently is a hardware error.

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