Error 13005 The iTunes application could not be opened. An unknown error

Question

Level 1

24 points

Error 13005 The iTunes application could not be opened. An unknown error

occurred (13005).

This just happened after updating my iTunes last night. iTunes won't even open. Any help would be greatly appreciated.

iMac Intel Core Duo, Mac OS X (10.5.8)

Posted on Apr 28, 2010 9:05 AM

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Answer 1

Jolly Giant

Level 7

25,464 points

Apr 28, 2010 9:14 AM in response to Joe Otoole

there are a number of suggestions to try in this thread: http://discussions.apple.com/thread.jspa?messageID=11423441&#11423441.

J GG

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Answer 2

Joe Otoole Author

Level 1

24 points

Apr 28, 2010 10:17 AM in response to Jolly Giant

I tried every single option there and with the same Error Message.

When I originally tried to open iTunes this morning, it was "Loading Library" for a couple hours. I Force Quit iTunes, and ever since I have this problem.

Can anyone help?

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Answer 3

Joe Otoole Author

Level 1

24 points

Apr 28, 2010 10:27 AM in response to Joe Otoole

Okay, I'm able to create a Temporary User, log off and use this Account, and open iTunes. What does this tell us?

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Answer 4

Jolly Giant

Level 7

25,464 points

Apr 28, 2010 10:32 AM in response to Joe Otoole

Joe Otoole wrote:
What does this tell us?

it tells us that there is something wrong with your usual account 😉

i take it you have tried the +apply to enclosed items+ for the iTunes music folder ? when was the last time you repaired permissions using disk utility on the main account ?

have you installed any 3rd party apps or iTunes plug-ins ?

J GG

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Answer 5

Joe Otoole Author

Level 1

24 points

Apr 28, 2010 10:41 AM in response to Jolly Giant

Bingo, I just was able to pull it up after removing all those extra folders and files as suggested in "Properly Removing iTunes".

Now for the task of rebuilding iTunes. Thanks for your help.

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Answer 6

Jolly Giant

Level 7

25,464 points

Apr 28, 2010 10:47 AM in response to Joe Otoole

great !

please post back with results.

good luck !

J GG

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Answer 7

Aug 22, 2012 5:04 AM in response to Jolly Giant

Hey Guys,

I am having the same problems.

I work for Rogers and am trying out a new Samsung Galaxy SIII. I foolishly (now in hindsight) downloaded "Easy Phone Tunes" to transfer music from iTunes to my SIII.

iTunes is now not opening giving the same error message as before "occurred (13005)."

Any thoughts?? Help me!

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