new printer borderless printing problem

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Level 3

500 points

new printer borderless printing problem

I recently bought a Canon Pixma iP4000 to replace my old Canon i950 that was broken.

I know the procedure for borderless printing, but the new printer does not have 4x6 as a paper option. It has somethign called "Hagaki" which comes close by leaves a white strip down the side. There is a customize option but this always leaves a border, no matter how I set it up.

Anyone have experience with this printer? How do I get 4x6 as a paper option?

thanks

tony

iMac 17fp

Posted on Nov 22, 2005 1:58 AM

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Answer 1

Nov 22, 2005 6:08 AM in response to Tony Raza

Hi tony,
Here is the info from Canon's web site for the borderless printing for the PIXMA ip4000:

"To use iPhoto to create borderless prints, please follow all of the steps below:

While logged in as an Administrator, install Canon version 1.60 printer drivers onto your computer (with Mac OS X v10.2 or later as the operating system) and select the appropriate printer as the default.
Launch iPhoto.
From iPhoto, select and open the image you wish to print. (Please refer to the Apple web site for instructions on how to use iPhoto.)
When you are ready to make a print, select from the "Menu Bar" "File: Page Setup".
The "Page Setup" dialog will appear.
Select the following settings:
Settings: Page Attributes
Format for: <Select the Canon printer you wish to use>
Paper Size: 4x6 (borderless)
Orientation: <Select the matching orientation>
Scale: <Select the appropriate scale>
Select "OK" and the "Page Setup" dialog will close.
From iPhoto, from within the "Constrain" section of the browser window, select from the pull-down menu (i.e., the button directly above the "Constrain" label) either "4x6" or "4x6 Portrait". Then, using your mouse cursor, mouse-over the image and when the "Cross-Hairs" are over the upper left-hand corner of the portion of the image you wish to print, click and drag from the left to the right in a downwardly diagonal motion, releasing the click at the end of the image selection.
Click the Crop button.
From the "Menu Bar", select "File: Print", select your options, then select "Print".
This selection, revealed in the iPhoto window will now print as a borderless, 4x6 print."

That said, I don't what the "Hagati" is in your Printer setup as Paper option.
Is your Printer from Japan?

I have the Canon i9900 but I do not use iPhoto for printing. I use the software that came with the Printer called Easy-Photo Print and it works perfectly every time.
Make sure you have the updated Canon driver and Photo Print software from Canon's site.

Lori

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Answer 2

Tony Raza Author

Level 3

500 points

Nov 22, 2005 7:30 PM in response to lori_diloreto

Thanks Lori,

I follow all of the steps, but my problem is that 4x6 paper option is not available. Several other odd name options are available and Hagaki seems to come closest.

I bought (and use) my printer in Singapore. We usually get European models of most electronic products, but it could be this is meant for Japan.

I've used the most updated driver downloaded from the canon website, but your post gave me the idea to try download another driver - specifically going to their US website (i think i was on their international website before).

Thanks again and still would appreciate to hear from anyone who has had similar issues with this printer.

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Answer 3

Nov 22, 2005 8:17 PM in response to Tony Raza

tony,
Is 4x6 the standard printed photo size over there? do you think it might be different being in a different country? When you go into a store to find photo paper, do they sell the 4x6 size for photos?
Ok, I just googled "hagaki" and it means postcard which I think is 100mm x 148mm or (3. 93 in x 5.83 in)
is there just a photo option for your printer?
Is there anything that says 101.6mm x 152.4mm which is 4x6?
Anything that says Shiroku-ban (4 x 6)?
this link might be of interest
http://home.inter.net/eds/paper/miscjpaper.html
http://home.inter.net/eds/paper/papersize.html

Hope you can figure it out with the info!

Lori

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Answer 4

Nov 27, 2005 6:55 AM in response to Tony Raza

Tony,
I was anxious to hear if any of the info I gave you in my last post worked for you? I did a lot of Google searching to find the Japanese word for the 4x6 printing.

Lori

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Answer 5

Tony Raza Author

Level 3

500 points

Nov 27, 2005 10:01 PM in response to lori_diloreto

Hi Lori,

Thanks again for your support.

I've still been struggling with this issue - in fact my problems have grown. I was able to get through to canon and they were confused as well, but also concluded that I had Japanese settings. They suggested deleting the current print driver and reinstalling the version for the local canon website. I did this but have had trouble reinstalling the dirver. When it comes to "adding" the printer it says "unsupported printer" and has a "?" over the printer icon. I've spent a couple hours trying to load the driver from different canon websites, but I can't seem to get it to work. I also found a "plist" file that indicated something like jp.canon.plist. I figure that preference setting was probably my problem, and if I can load the printer again, my settings may be ok.

I'm tryign to reach canon again today to see what they can suggest, but I'm worried that everyone I've spoken to so far seems to know less about OSX than I do.

I love the apple operating system, but at times like this, I actually think it is less intuitive, less plug and play, and harder to get 3rd party product support - especially when you live overseas where apple market share is even smaller than it is in the US.

Anyway, I do appreciate that there are people like yourself that support the apple community. I'll make sure to post back once I get over this hurdle.

Tony

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Answer 6

Tony Raza Author

Level 3

500 points

Nov 27, 2005 10:21 PM in response to lori_diloreto

Hi Lori,

I already posted an update (which I belive is below this post), but i realized i did not specifically answer your questions.

1. 4x6 is the standard over here. I've lived in several countries in Asia (HK, Jakarta and Singapore) and the 4x6, 5x7 all seem standard. I have not lived in Japan, so maybe its different there.
2. No, I did nto see Shiroku-ban. There were several other japanese name settings, but non of them matched 10.6cm vs 15.24cm.

I've bookmarked the pages you refered to - thanks.

Tony

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Answer 7

Nov 28, 2005 3:12 AM in response to lori_diloreto

I was searching through the discussions looking for a thread on a different printer, but I had to jump into this one for a second. I, too, have "hagaki" as a paper option (in addition to other, more "vanilla" 4x6 settings). It appeared just after I installed drivers for my Hewlett-Packard printer, using the "English" option during the installation.

This leads me to suspect that you're not necessarily dealing with some localized driver package.

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Answer 8

Tony Raza Author

Level 3

500 points

Nov 28, 2005 9:50 PM in response to C.F. Sievers III

Interesting CF, thanks for the input. That would make some sense since the printer setup programs I ran really were not Japanese. However, all the paper options looked japanese, and the standard stuff I was looking for was not available.

I seem to recall that when I was installing my printer, I had to select something called a GIMP driver in order to add. There was not a match for my printer so I selected a canon printer model that seemed close. I wonder if this had something to do with it.

The canon printer setup software that I ran does not appear to be a Japanese version.

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Answer 9

Nov 29, 2005 3:34 AM in response to Tony Raza

Just in case no one has answered your question about what "hakgaki" means, it is Japanese for "Postcard". It is 148 x 100 mm in size. Why you have that in your menu, I don't know. Are you in Japan? (I'm in Kobe). Or do you have an International English version of Mac OS X?

I, too, recently bought a Canon printer, the IP8600. Excellent printer. Printing borderless is easy, but you have to remember to do a page setup for whatever you're printing. The trick is to select "Page Setup", then select your printer ("any printer" won't work). You can also select the borderless version of the paper size from the Paper popup. In the Print dialog, you can select "Paper Handling" and Scale to Fit Paper Size to also choose the borderless version of the size you want, but this scales your document/photo, which you may not wish to do. You then choose "Borderless Printing" to set the amount of extension (the bleed?).

In iPhoto, it is necessary to crop the photo pretty closely to the desired paper size for borderless printing to look good. So if you're going to print an L size photo, first crop the photo to L size (in the Constrain popup).

Good luck!

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