Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot locate iTunes backup folder for iPhone backup

I cannot locate my Iphone backup file, it seems as through the directory does not exist. My phone was recently stolen.

From my research I found that the iTunes stores the backup here
On Windows Vista / Windows 7:

C:\Users\USERNAME\AppData\Roaming\AppleComputer\MobileSync\Backup

However the "Appdata" folder does not exist anywhere on machine, after a windows search and some poking around. According to iTunes i successfully completed an update 1 month ago. (Have 2 disks, neither had the file path)

Ideas?

Windows 7, Windows 7

Posted on Apr 30, 2010 2:40 PM

Reply
1 reply

Jun 8, 2010 4:12 PM in response to timmy121

I found mine on Windows/XP. Despite the fact that I choose at iTunes Install to put iTunes itself and ALL its files on a portable HD, iTunes put the file on my C: drive under Documents and Settings/user/Application Data/Apple Computer/MobileSync/Backup. This is NOT where I wanted it as disk space is tight on my 80 GB five year old IBM ThinkPad, but at least I get the warm fuzzy that it exists.

Anybody who can tell me how I can instruct iTunes to move the files out of Application data onto my portable drive where I keep ALL my other backups. It has room to spare, 500 GB.

Cannot locate iTunes backup folder for iPhone backup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.