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AT&T Error Q5033

Anybody else coming across this error/timeout? I finally found an address I could use to get signed up for 3G but it gave me this error before the process completed. Now when I hit "view account" it thinks for a while and says "AT&T is unable to process your request. We apologize for any inconvenience. Please try again later (Q5033).

It's been a few hours now. Same message every time. Anyone else experience this and have a solution?

MacBookPro, Mac OS X (10.5.4)

Posted on Apr 30, 2010 9:43 PM

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57 replies

May 1, 2010 12:29 PM in response to macwestly77

Just want to add myself to the list of other who have this error. My trek started last night at 11:00pm pst . I went through the sign up process with out any problems then it tried to connect with at@T then got the Q5033 time out error message. Had apple call me back and the guy said problems was the servers are busy. well if that is true it should go through at some point but it has been over 11 hours. If anyone comes up with the solution please share. Thank you

May 1, 2010 1:43 PM in response to mcale

I restored the iPad to factory settings and that didn't help either. It may be AT&T's servers can't keep up with the requests. That wouldn't surprise me. It would be great if Apple or AT&T would admit to the problem so that we all don't think that our iPad's have a big problem. Other than this minor issue (I believe that someone will work out a solution eventually) the iPad is really great.

May 1, 2010 1:53 PM in response to OldPCNotHappyWithiMac

I just noticed this, under Settings > General > About, I have no phone number. I'm getting the Q5033 errors, but according to AT&T they see my registration as being completed, and that my iPad has been assigned a phone number.

The AT&T support person seems to think it is just a matter of waiting another hour and is going to call me back. We'll have to see how that goes.

I suspect this is just a bug in their registration processes where things get left uninitialized.

AT&T Error Q5033

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