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Itunes helper

1683 Views 1 Reply Latest reply: May 3, 2010 10:10 AM by b noir RSS
modernemelbourne Calculating status...
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May 2, 2010 6:35 PM
cant open Itunes after recent upgrade. message reads 'apple application support for itunes helper Error 2', followed by a note to uninstall Itunes and re-install. My question is (possibly very dumb) - if I uninstall, what happens to all my music that is stored. Is it retained and automatically reintroduced when the program is re-installed?
PC, Windows XP
  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    May 3, 2010 10:10 AM (in response to modernemelbourne)
    message reads 'apple application support for itunes helper Error 2', followed by a note to uninstall Itunes and re-install.


    With that one, actually the best thing to do is uninstall both Apple Application Support and iTunes and then reinstall iTunes (which should reinstall your Apple Application Support).

    The following set of instructions is worth trying.

    http://discussions.apple.com/thread.jspa?messageID=11266971&#11266971

    Under normal circumstances, an uninstall of iTunes doesn't touch your content files. That being said, it's still always prudent to have a backup. If your content and library files are in their default locations, taking a copy of the entire "itunes" folder (not just the "itunes media" folder) discussed in the following document is a good straightforward way of getting one under your circumstances:

    [iTunes: Where to find the contents of your iTunes library|http://support.apple.com/kb/HT2279]
    Lenovo t61 laptop, Windows XP Pro, various ipod models

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