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  • Melissa6397 Level 1 Level 1 (0 points)
    I am so glad that I am not the only one with this problem. Sorry that you guys are, but glad I'm not the only one. This really makes me angry.

    blondieblue227, is this fix for windows? I am not that computer literate and when I looked for an "applications" folder, I was unsuccessful. Did I overlook something? Thanks.
  • sweethawaiigal Level 1 Level 1 (0 points)
    Hey All,

    So I have my iTunes library on my EHD and updated to v9.1.1, was having the same problem with iTunes freezing midway through the updating library. After reading several forums and such, trying to delete preferences, etc., I noticed it had created another .xml file after starting up. In turn, I had two .xml files on my EHD.

    One was named "iTunes Music Library.xml" <--was updated the last time I added music
    The second was named "iTunes Library.xml" <--was created and updated each time I tried to start iTunes

    I moved the older one to the trash and restarted iTunes and it started up and updated perfectly fine. Let me know if this is the same problem you guys have and if it works or not.
  • Cappa The Great Level 1 Level 1 (0 points)
    Same issue here. anyone gotten a real solution from Apple?? i find it ridiculous that they have not addressed this issue. I havent been able to access itunes for over a week now. It keeps shutting down while updating music library.
  • ian.m010 Level 1 Level 1 (20 points)
    Hi All,
    i updated to itunes to 9.1.1 once connect my ipod then my computer crashed it so i tired reboot my laptop the problem was still there. i went to know are apple going cover repairs costs.


    What can be done
  • Cappa The Great Level 1 Level 1 (0 points)
    This may be the solution. It solved my issue.

    Re-creating your iTunes library
    Introduction

    Learn how to re-create your iTunes library and playlists. With iTunes 8 and later, you can back up your iTunes library, playlists, and iTunes Store purchases (including Applications purchased from the App Store) for safekeeping. Click here for more information.
    How To

    Re-creating the iTunes Library file

    1. Quit iTunes.

    2. Locate your iTunes folder.
    Operating System Default location of iTunes Folder

    Mac OS X /Users/[your username]/Music

    Microsoft Windows XP and 2000 Documents and Settings[your username]My DocumentsMy Music

    Microsoft Windows Vista Users[your username]Music

    Microsoft Windows 7 Users[your username]My Music



    3. Open your iTunes folder.

    4. Drag the iTunes Music Library.xml to the Desktop

    5. Drag the following file from your iTunes folder to the Trash:

    Mac OS X "iTunes Library" (in versions of iTunes prior to 4.9 this was called "iTunes 4 Music Library")

    Microsoft Windows "iTunes Library.itl" (in versions of iTunes prior to 4.9 this was called "iTunes 4 Music Library.itl")



    6. Open iTunes.

    _*Important: Do not add any content into iTunes at this point.*_

    7. Choose File > Library > Import Playlist.

    8. Navigate to the iTunes Music Library.xml file on the Desktop.

    * Mac users: Click Choose.
    * Windows users: Click Open.

    After re-creating your library, any devices that you sync with iTunes (Apple TV, iPod, iPhone) will see your iTunes library as a new library and will completely resync.

    If your Podcasts list in iTunes is empty after following these steps, learn how to add them back into iTunes.

    If the iTunes Music Library.xml file is not available, learn how to add files back to the Library (because the iTunes Music Library.xml file is not available, playlists and other information will not be available).
  • Keith T2 Level 1 Level 1 (0 points)
    I upgraded to ITUNES 9.1.1, it lost my library...no music content whatsoever. I have my library on a NAS device, I got to recreate the library and Itunes completely locks up...sometimes it starts but after a minute or so it goes non-responsive and dies..

    absolutely hopeless. Tried the above advice no joy any help appreciated
  • Guessfox Level 1 Level 1 (0 points)
    This worked. Just needs a few more instructions.

    1. After iTunes is up an running. Do File -> Transfer Purchases from <DEVICENAME>
    2. Now my library is up and running again. No more freezing.

    Thank you Cappa The Great.
  • Hermann S. Level 1 Level 1 (0 points)
    I stopped iTunes from hanging/crashing it by using a combination of:
    - turning of internet access and then starting iTunes
    - turning off automatic podcast updating. If you are lucky you can do this between the time you start iTunes up and the time it crashes.

    Apparently the checking of podcasts while updating causes iTunes to crash or hang.

    Good Luck.
  • britsmac Level 1 Level 1 (0 points)
    I am in the same boat its sooo frusterating
  • Carpets Level 1 Level 1 (0 points)
    Hi Kanekutter

    I have had issues in the past and more recently and I found the link below is really good for installing older versions of iTunes from version 4.1 to present. Hope it helps.

    http://www.oldapps.com/itunes.php?old_itunes=33#Download
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