Sync Apps Grayed Out

Question

Level 1

0 points

Sync Apps Grayed Out

I can no longer control the sync of apps through iTunes. The Sync Apps checkbox is grayed out. Restrictions are off, so it should not be an issue of the iPad not allowing apps to be installed from iPad or iTunes (I read on a post that this sometimes has this effect). I prefer not restore the iPad and go through the settings again. That seems to be a bit drastic, and some users have reported that doesn't work all the time, nor is it a guarantee this problem won't arise again. There must be a simpler workaround. Any help appreciated!

iPad, iPhone OS 3.1.3, 64Gb Wifi

Posted on May 3, 2010 11:00 AM

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Answer 1

May 3, 2010 1:34 PM in response to andrecds

when your iPad is backed up, applications are not included. when i bought my
3G one, i had to go back and manually download each app. the app store remembers which ones you have so it will not charge you for a subsequent download.

cheers,
ray

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Answer 2

red555

Level 4

2,581 points

May 3, 2010 2:23 PM in response to andrecds

I restored the new iPad from my returned one's backup, then performed a sync to load the apps I had checked. Worked fine for me this waY.

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Answer 3

togmahon

Level 1

55 points

May 28, 2010 12:41 AM in response to andrecds

Check your iPad Settings, on the iPad itself. Look under General / Restrictions and see if you have "Installing Apps" turned off. If so, iTunes will not allow apps to sync to your iPad.

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Answer 4

Jun 2, 2010 1:03 PM in response to togmahon

YES! removing my restrictions fixed the problem - thanks!

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Answer 5

jtc4142

Level 1

0 points

Jun 30, 2010 11:41 AM in response to paulkrone

Togmahon's advice should be highlighted for all. This problem plagued me and behold, a simple solution!!

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Answer 6

ossd

Level 1

0 points

Sep 18, 2010 7:20 AM in response to andrecds

YES!! bless you togmahon !!

this has been plaguing me for weeks....

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Answer 7

Sep 29, 2010 4:25 PM in response to togmahon

togmahon, thank you, thank you.

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Answer 8

Mar 11, 2011 7:03 AM in response to togmahon

Just to add one bit of information. Turning off Restrictions was not enough to get my iPad to sync Apps or to get the grayed out condition to clear until I completely powered off the iPad and powered it back on.

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Answer 9

ScottSF

Level 1

25 points

Apr 29, 2011 7:27 PM in response to togmahon

Thanks for this, togmahon.

After turning off the "install apps" restriction, I just had to unplug the iPad from the Mac, then reconnect it, and was able to check "sync apps."

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Answer 10

Jun 9, 2011 12:13 PM in response to andrecds

The only thing I would add to this answer is disconnect and reconnect your ipad after disabling your ipad Restrictions.

Step one: Look under General / Restrictions in your ipad/iphone Settings tab.

Step two: Disable your ipad Restrictions temporarily.

Step three: Disconnect your ipad from your computer, and reconnect.

Step four: Relaunch iTunes.

Cheers, david

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Answer 11

Feb 13, 2012 9:41 PM in response to David -MrWho- Brodosi

David, I'm having the same problem with my iPhone 3G. I've tried all of the suggestions above to no avail. I've tried them in different combination without any success. The apps are still grayed out. Any suggestions?

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Answer 12

ecc.sd

Level 1

8 points

Mar 10, 2012 10:23 PM in response to togmahon

Thank you, thank you, thank you, togmahon! You're my hero! I had turned on the "install/delete apps" restriction on my mother's iPad so that she doesn't delete/install any apps by accident. And of course I couldn't figure out why I couldn't sync her apps on my computer. Duh...😝

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Answer 13

Plasmali

Level 1

4 points

Mar 17, 2012 12:43 PM in response to andrecds

Slugman85

Re: Sync Apps Grayed Out

Feb 13, 2012 9:41 PM (in response to David -MrWho- Brodosi)

David, I'm having the same problem with my iPhone 3G. I've tried all of the suggestions above to no avail. I've tried them in different combination without any success. The apps are still grayed out. Any suggestions?

I have exactly the same problem and nothing is working. This is rediculous, I can't sync any of my apps.

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