Problem with Microsoft Silverlight Plug-in on administrative account

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Level 1

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Problem with Microsoft Silverlight Plug-in on administrative account

I've tried installing, uninstalling and reinstalling Microsoft Silverlight onto my administrative account on my Macbook and it doesn't seem to work. However, when I started a new test account and installed Silverlight, it worked perfectly. Any ideas to why my administrative account won't let me install this plug-in?

Macbook, Mac OS X (10.4.10), 2.16 GHz, 120 GB

Posted on May 3, 2010 10:58 AM

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Answer 1

JasonFear

Level 5

4,965 points

May 3, 2010 12:52 PM in response to MeganDo

Hi MeganDo,

Silverlight is a browser plug-in that could possibly be in conflict with an existing browser plugin that you have installed under your user account. Most browser plug-ins are user specific, not system. This would also explain why a new user account is able to install and use Silverlight.

Have you tried removing all of your current, admin account, plug-ins and attempting the reinstallation?

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Answer 2

MeganDo Author

Level 1

0 points

May 3, 2010 2:03 PM in response to JasonFear

What plug-ins would it conflict with? I want to make sure I'm uninstalling the correct one.

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Answer 3

Jun 6, 2010 4:56 PM in response to MeganDo

I have the same problem, I think. I migrated to my new MacBook Pro yesterday and it won't run Netflix instant play. I get error code N8156-6013 that I have an internet problem. My husband bought an identical machine and his works. All I could find is that he had an earlier version of Silverlight. I updated mine even further to see if the version I had was just incompatible - and still no go.

Any great ideas? I would happily uninstall plugins, but I don't know which to try and how to get them back if I need them!

Thanks...

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