Artitron

Q: MacBook Pro (2010) Freeze

Anyone else with the new i7 MBP experiencing a hard freeze? No Grey Screen of Death, just freezing screen and input. Only remedy is to hold the power button to cycle the power.

It has frozen twice in the last week. Both times the machine was on battery power and certainly not under load - just light browsing, no gaming.

Just curious if this is going to be a longer term problem...

[System]
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
Memory: 8 GB

[Serial ATA]
Model: APPLE SSD TS512B
Revision: AGAA0206

MacBook Pro (2010), Mac OS X (10.6.3), Intel Core i7 2.66, Apple 512GB SSD

Posted on May 3, 2010 1:56 PM

Close

Q: MacBook Pro (2010) Freeze

  • All replies
  • Helpful answers

first Previous Page 75 of 115 last Next
  • by Kopy,

    Kopy Kopy Oct 2, 2010 9:04 PM in response to GoTVols
    Level 1 (10 points)
    Oct 2, 2010 9:04 PM in response to GoTVols
    I called 10 times during 20 minists each time
    Im loosing noney with calls,shippings to service center... :/
    The always say me ,get it back to service apple....
    They wash their hands very well..

    Im in process to claim by administrative consumers organizations...
  • by Kopy,

    Kopy Kopy Oct 3, 2010 11:40 PM in response to Artitron
    Level 1 (10 points)
    Oct 3, 2010 11:40 PM in response to Artitron
    Yesterday i was testing ram and forced the machine to the max with a lot of aplications opened,testing ram with 2 programs together and the system went solwly but went ok....
    2 hours later working at 90% cpu i pushed power button to get option to shut down ,restart etc, and the system FROZEN!

    The freeze was like the 3 last i had ...same symptoms!
    Only fix is power button.
    So i think this issue is related to RAM ,or temperature.
    I dont know if making the machine to work a lot with memory test working too ,can freeze it,but i did it!

    My test Ram is always ok, and in service center they said me ok too..

    Strange.
  • by houli,

    houli houli Oct 4, 2010 2:28 AM in response to Kopy
    Level 1 (0 points)
    Oct 4, 2010 2:28 AM in response to Kopy
    Well I am sure it is not temperature related because mine froze a few seconds after reaching the login screen as well.
    Since I got a logic board exchanged already and the unit is still freezing it might be a RAM issue but I am not sure about that as well since updating the EFI to v1.9 changed the behaviour of the hangs.
    Before the EFI upgrade the screen froze with the last picture on it and the mouse was still moving. Now after upgrading the screen flickers and the pixels of the last picture are all messed up.
    Neither OSX nor Windows7 64 Ultimate is working correctly. I sometimes have freezes after a few minutes and then sometime it works an entire day.

    Whatever this phenomena is Apple should really start making an official announcement on how they think to handle this issue. I gave my laptop again to repair, if I get it back again with this issues I won't buy a single piece of HW again, especiall because Apple is not saying anything to this issue and that kind a p** me off.
  • by Stefan Kreutter,

    Stefan Kreutter Stefan Kreutter Oct 4, 2010 3:56 AM in response to Artitron
    Level 1 (25 points)
    Oct 4, 2010 3:56 AM in response to Artitron
    My MacBook Pro 17" core i7 runs fine on Mac OS X so far but has serious issues on Windows XP. I always get a blue screen (IRQLNOT_LESS_OREQUAL, http://support.microsoft.com/kb/818501) when launching Command And Conquer 3 Tiberium Wars.

    Memtest86+ (http://www.memtest.org/) reports faulty... hundreds of thousand errors within a minute.

    Has anyone with freeze issues tried Memtest86+? It's a free ISO image than one can burn on CD. Hold down option when restarting and choose to boot from CD. A small linux kernel is booted and the memory test is launched.

    Please report you experiences with Memtest86+

    Regards, Stefan
  • by johnny quid,

    johnny quid johnny quid Oct 4, 2010 9:30 AM in response to Kopy
    Level 1 (0 points)
    Oct 4, 2010 9:30 AM in response to Kopy
    anyone ever tried using Leopard and not upgrading to Snow Leopard on their mid 2010 mpb ?
  • by Kopy,

    Kopy Kopy Oct 4, 2010 9:35 AM in response to johnny quid
    Level 1 (10 points)
    Oct 4, 2010 9:35 AM in response to johnny quid
    I think my MBP 13 2010 cant work with LEopard,right?
    Nvidia 320m drivers is in old leopard?or only in snow leopard?
  • by ntcmontoya,

    ntcmontoya ntcmontoya Oct 4, 2010 12:07 PM in response to Artitron
    Level 1 (0 points)
    Oct 4, 2010 12:07 PM in response to Artitron
    I have a (MacBookPro7,1-INTEL Core 2 Duo 2.4Ghz) 4GB RAM - HD 250 GB 5400 rpm Hitachi bought in Sep 04, 2010, the iterative problem is the total freeze of the laptop, starts with a white screen and no possibility of partial release, the only way release has been pressing the power button, that is, off and on again. To rule out specific flaws in components, I have already tested review standard memory, hard disk and without obtaining temperature measurements or abnormal diagnoses. But it is a comfort I noticed that I'm not the only one with this problem, Apple Distinguished any ideas?
  • by Kopy,

    Kopy Kopy Oct 4, 2010 1:21 PM in response to ntcmontoya
    Level 1 (10 points)
    Oct 4, 2010 1:21 PM in response to ntcmontoya
    Wellcome!!
  • by houli,

    houli houli Oct 4, 2010 1:33 PM in response to Kopy
    Level 1 (0 points)
    Oct 4, 2010 1:33 PM in response to Kopy
    Ähmmm, Apple? Are you there?
    This thread has 200k+ views with over 1000 replies on the same SERIOUS problem.
    I think you should react ASAP, at least don't let us in the dark for months!!
  • by Kopy,

    Kopy Kopy Oct 4, 2010 1:36 PM in response to houli
    Level 1 (10 points)
    Oct 4, 2010 1:36 PM in response to houli
    3 months for me
    and warranty running fast........
    Thanks Apple!
  • by Kopy,

    Kopy Kopy Oct 4, 2010 11:28 PM in response to Kopy
    Level 1 (10 points)
    Oct 4, 2010 11:28 PM in response to Kopy
    Call ,Call and Call Apple till they recognize the fault..
    Is evident a faulty macbook pro bach is real..
    Between june to september at least...
  • by skychief77,

    skychief77 skychief77 Oct 5, 2010 9:21 AM in response to Kopy
    Level 1 (0 points)
    Oct 5, 2010 9:21 AM in response to Kopy
    Well, as I've already mentioned: Add this topic to the wikipedia entry of MacBook Pro http://en.wikipedia.org/wiki/MacBook_Pro , create subsection called 'technical issues', give a reference to this thread for proof, and you will increase the pressure on Apple.

    As for me, I installed gfxCardStatus, keep it running on either nvidia or intel chips and it works fine, no more freezes.

    Good luck to all you guys who keep experiencing freezes, and knock on wood for me.
  • by Laundryman,

    Laundryman Laundryman Oct 5, 2010 11:34 PM in response to skychief77
    Level 1 (0 points)
    Oct 5, 2010 11:34 PM in response to skychief77
    turning off graphic switching solved my freezing problems. Via - system preferences - Energy Saver
  • by Danny_Bekerman,

    Danny_Bekerman Danny_Bekerman Oct 5, 2010 11:45 PM in response to Laundryman
    Level 1 (0 points)
    Oct 5, 2010 11:45 PM in response to Laundryman
    Laundryman wrote:
    turning off graphic switching solved my freezing problems. Via - system preferences - Energy Saver

    Hi Laundryman!
    I understood, that you decided to run your machine on NVIDIA graphic card only? How long time do you working wit graphic switching off?
  • by Julian Wainwright,

    Julian Wainwright Julian Wainwright Oct 6, 2010 5:16 AM in response to Artitron
    Level 1 (0 points)
    Oct 6, 2010 5:16 AM in response to Artitron
    I've had my MacBook Pro (15" Core i5, 2.4ghz, 8GB RAM, hi-res, antiglare screen) for about a month, been experiencing the same freezes quite regularly. Had the hard drive replaced last week, and not much has changed. Talking to Apple shortly to explore the next option. Replacement? Quite frustrating...
first Previous Page 75 of 115 last Next