Artitron

Q: MacBook Pro (2010) Freeze

Anyone else with the new i7 MBP experiencing a hard freeze? No Grey Screen of Death, just freezing screen and input. Only remedy is to hold the power button to cycle the power.

It has frozen twice in the last week. Both times the machine was on battery power and certainly not under load - just light browsing, no gaming.

Just curious if this is going to be a longer term problem...

[System]
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
Memory: 8 GB

[Serial ATA]
Model: APPLE SSD TS512B
Revision: AGAA0206

MacBook Pro (2010), Mac OS X (10.6.3), Intel Core i7 2.66, Apple 512GB SSD

Posted on May 3, 2010 1:56 PM

Close

Q: MacBook Pro (2010) Freeze

  • All replies
  • Helpful answers

first Previous Page 10 of 115 last Next
  • by pip-in,

    pip-in pip-in May 17, 2010 8:38 AM in response to Artitron
    Level 1 (0 points)
    May 17, 2010 8:38 AM in response to Artitron
    Adding to the discussion

    I have a MBP 17" I7
    8GB Ram
    5400 RPM HD

    I have had it only happen a few times over the last few months - true pity.

    I did notice that I was extremely close to our of free RAM before it happened and it had been runing for several days (in and out of sleep mode and on and off battery)
    Hope a fix comes would hate to stop loving the machine - and hope it does not happe to Wifes machine or all **** will break loose
  • by p.dubb713,

    p.dubb713 p.dubb713 May 17, 2010 9:11 AM in response to pip-in
    Level 1 (0 points)
    May 17, 2010 9:11 AM in response to pip-in
    i think the problem is when the graphics switching is on!!! for a test i had it on and tried to watch a youtube video in full screen and once in full screen it was white screen with just audio playing....then when i exited full screen the computer freezes for a good minute and then everything comes back as if it were catching up....but once i turned off graphics switching it did the same so i left it off then restarted the computer to my surprise fullscreen was working now......so basically i has to be the two graphics cards......maybe someone with some greater knowledge than me could help......
  • by dvasa,

    dvasa dvasa May 17, 2010 9:13 AM in response to Artitron
    Level 1 (60 points)
    May 17, 2010 9:13 AM in response to Artitron
    i was just about to buy a new macbook and did my usual forum check and found this

    no way i'm getting one now

    thanks for reporting the issues guys

    also, a word to note, not all people who get the issue will post on the forum. people lilke me are happy once they see that others are experiencing the same issue and just refer to the thread when calling customr care or wait to see what other port that fixes it - i'd say there's more people like me than like you guys, the Posters...so thatnks for the guys like you
  • by NTCL,

    NTCL NTCL May 17, 2010 9:22 AM in response to Artitron
    Level 1 (0 points)
    May 17, 2010 9:22 AM in response to Artitron
    *I have a black screen to tell me to pass the power button to should down.*

    _*Every times*_ when I click to download a *Windows exe file (.exe)*, a *black screen* to tell me to pass the power button to *should down*.

    _*Every times*_ when I using *Parallels Desktop 5 for Mac*, I'm at the Windows XP starting up, and has a *black screen* to tell me to pass the power button to *should down*.
  • by MattTW,

    MattTW MattTW May 17, 2010 9:44 AM in response to Artitron
    Level 1 (0 points)
    May 17, 2010 9:44 AM in response to Artitron
    Adding my voice to the chorus:

    Macbook Pro 15" i7. Graphics freeze, then mouse freezes a few seconds later. Has happened about 5 times in four weeks, does not appear to be related to any specific app or system workload. Had been rebooting, after reading this thread, I let it sit and it does clear up after 10 mintues or so. Doesn't seem to matter if power is connected or not or if an external monitor is connected. Apple Hardware Test passes. System log shows NVDA channel errors.

    Before the latest crash, I had installed gfxCardStatus w/Growl integration enabled. The growl notification had just come up about switching to Nvidia GPU when the system froze up.

    Have been messing with Steam and downloaded a couple of games so I know I have been switching to Nvidia GPU quite a bit the last week or so. Most of the time there are no issues.

    I sure hope we hear something from Apple on this soon.

    Thanks,
    Matt
  • by Sam M.,

    Sam M. Sam M. May 17, 2010 12:37 PM in response to NTCL
    Level 3 (602 points)
    May 17, 2010 12:37 PM in response to NTCL
    NCTL,

    That is a kernel panic and not the same issue as this. Please create a new thread with your issue.

    -SM
  • by Thinking_Different,

    Thinking_Different Thinking_Different May 17, 2010 1:51 PM in response to Artitron
    Level 1 (5 points)
    May 17, 2010 1:51 PM in response to Artitron
    My MacBook i7 has the same issue. It's getting very annoying.
  • by devel0per,

    devel0per devel0per May 17, 2010 3:21 PM in response to Thinking_Different
    Level 1 (0 points)
    May 17, 2010 3:21 PM in response to Thinking_Different
    Just solved the issue with freezes on my MacBook Pro 13 (mid 2009).

    See details here - http://discussions.apple.com/thread.jspa?messageID=11538087#11538087

    In short - downgraded EFI from 1.7 version to 1.6.

    Congratulations to all of you bought such an expensive core i7/i5 machine and having such problems with OS
  • by NTCL,

    NTCL NTCL May 17, 2010 5:13 PM in response to Sam M.
    Level 1 (0 points)
    May 17, 2010 5:13 PM in response to Sam M.
    Oh, sorry Sam M., I thought is a group for all MacBook Pro (2010) Freeze.
    About that issue ( *A black screen come out, pass the power button to should down. (Intel i7)* ), please go to:
    http://discussions.apple.com/thread.jspa?threadID=2433476&tstart=15
  • by bitslap47,

    bitslap47 bitslap47 May 17, 2010 5:13 PM in response to Artitron
    Level 1 (5 points)
    May 17, 2010 5:13 PM in response to Artitron
    At the time of the freezes, do you have any USB devices attached?
  • by Thinking_Different,

    Thinking_Different Thinking_Different May 17, 2010 5:48 PM in response to bitslap47
    Level 1 (5 points)
    May 17, 2010 5:48 PM in response to bitslap47
    No usb devices attached.

    I've also found that the programs often start locking up the second you start getting pages out into virtual memory.

    Message was edited by: Thinking_Different
  • by p.dubb713,

    p.dubb713 p.dubb713 May 17, 2010 9:44 PM in response to Thinking_Different
    Level 1 (0 points)
    May 17, 2010 9:44 PM in response to Thinking_Different
    try using this app called grxcardstatus its free and you would be able to control which gfx card is running at the moment...i plan on taking it to apple and showing them exactly what the problem is...
  • by djanthonyw,

    djanthonyw djanthonyw May 17, 2010 11:52 PM in response to Artitron
    Level 1 (15 points)
    May 17, 2010 11:52 PM in response to Artitron
    So Apple, I know you're reading this. When is this issue going to be addressed? I want to give you my money, but only for a working MacBook Pro.
  • by Vonheim,

    Vonheim Vonheim May 18, 2010 12:50 AM in response to Artitron
    Level 1 (0 points)
    May 18, 2010 12:50 AM in response to Artitron
    I think I have a way to reproduce the issue of spinning beach ball when there is congestion on the hard drive.

    While Time Machine is running simply start Front Row. If Time Machine and iDisk sync is running at the same time I get the spinning beach ball independent of which program I start.

    The duration of the beach ball spin varies from a few seconds to 10-15 minutes.

    I have the new 15" MBP with 512GB SSD.

    Hope this helps someone narrow down the issue and generate a fix!
  • by Duk242,

    Duk242 Duk242 May 18, 2010 12:58 AM in response to Vonheim
    Level 2 (225 points)
    May 18, 2010 12:58 AM in response to Vonheim
    Vonheim, that has nothing to do with the issue in this thread.
    Please find a thread that discusses the issue you're talking about or start a new thread.

    Same deal with the next post too >.<

    Message was edited by: Duk242
first Previous Page 10 of 115 last Next