Q: MacBook Pro (2010) Freeze

My new 17" Intel MacBook Pro ran ok until I ran Software Update. Since that time all I get is a black screen of death. I've tried restring the software a couple of times but that is of no avail. I've used this new more running the system restore than I have in using it. I'll have to go back to my 17" 1.67 GHz PowerBook. Its like the old Macs, it just plain works. This last one looks pretty, but lacks in the working department.

This is the 17" Intel Core I7 model with the standard 4 GB of memory & the anti-blare screen. It looks nice but will not work.

I've fixed exactly the same problem on my MBP 2009 by downgrade EFI from 1.7 to 1.6. Hope it will help to find a right way out.

Again, before you post in this thread please make sure it is for the correct issue. This thread is exclusively for brand new MacBook Pro models that were released just last month that are spontaneously locking up and become unresponsive. This thread is not for any other MacBook revision or kernel panics (ie "black screen of death"). If you are having an issue other than your brand new i5/i7 MacBook Pro unexplainably freezing, it is appropriate to begin a new thread with your issue.

-SM

Hi,

I have the same problem with my new MacBook pro 15'' i5

It's append 2 times last week... without reason!

I've the same problem. It happens nearly every day, sometimes after a few minutes using the macBook, somtimes after a few hours... only help is waiting for about 15- 20 Minutes or doing a hard reset.

Any suggestions on this ?

looks like i am having the same issue being described here. My macbook pro is 13inch 320M gfx and MacBookPro7,1.

Basically everything will freeze no beachballs too. Only a hard reset will resolve the issue, after a week of getting the new macbook pro 13inch faced the issue.

Anyone knows how to eliminate this issue.

Thanks and regards.

Yeah, if time machine has a lot to update it has to search around on your hard drive. And, doing so freezes up the system.

I've found that a lot of use on the hard drive, or if an application needs to use a lot of virtual memory, it freezes often. The best thing to do right now is restart when the problems start showing up. This should delay the problems for a while.

Also, if the problem is fixed by downgrading to EFI 1.6, then the problem could be fixed with a software update. Unfortunately, if you take it to an Apple store, they'll probably replace the hard drive with one that will work with the EFI better. There' many problems with this "solution".

I was going to take my MBP in today to get fixed, but I'm not sure if I should or not. Why waste the gas money, and time to get it fixed (then reloading all my data) when a software fix may work?

I've just bought MBP and from the being it's start freezing I just wait a few minutes ever thing went fine.

I updated ever thing but still the same thing happened.

Any suggestions on this ?

Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B09
SMC Version (system): 1.58f16

I have been watching this forum for the last few weeks hoping for an answer and felt that I needed to add that this freeze problem is affecting my brand new 13" MBP 2.66 Ghz. The 13" model hasn't been cited enough in this discussion, and just wanted to make sure that it was included because mine shares all of the same symptoms as these other 2010 models.
Not liking this hard reset solution, and wondering if I should take it in.

(320M gfx and MacBookPro7,1.)

Well in a way I'm glad that it's also happening with the 13" MBP because that means that the i5/i7 is not the issue. The culprit is obviously Nvidia. My guess is that Nvidia hasn't learned from past experiences.
http://support.apple.com/kb/TS2377

Does anyone know if Apple has accepted this as a problem/bug and is looking for a solution? or are we all just whinning at each other?

Duk242,

How can you be so sure this is not the same issue? It happens on a new 15 inch 2010 MBP. Others have stated replacing the hard disk solves the issue. Allen the symptoms and issues seem to point I two directions. One is assumed to relate to the graphics (possibly switching?), the other hard drive congestion. On mine it certainly relates to hard drive congestion as I can observe it several times during backup. My workaround was to schedule time machine to run once a day at 1 am.

I think this relates to many of the posts and hope it can help replicate and isolate the cause.

KR,

vonheim

Apple hasn't publicly acknowledged the issue yet. Even though they may not reply in the threads, Apple does read them so it's not pointless to state if you're having problems.

Vonhiem,

I would guess the HD issues come back after the exercise is completed (say time machine) and video card issue will not unless reset

Apple is sending me a replacement machine. I guess I'll know then whether most if not al machines are being shipped with the same problem. It's fairly easy to reproduce on my current MBP.