Previous 1 2 3 4 5 Next 1,712 Replies Latest reply: Dec 21, 2012 12:21 PM by OtherMacGuy Go to original post
  • Jason1231 Level 1 Level 1 (0 points)
    exactly same thing happen to me
    i7 15 2010 mbp
    all standard spec

    i find out whenever i use the intel card, the mbp is working fine. however, when the 330 kicks in , normally, i say 15 minutes, the mbp freeze . and no response at all. have to restart the mbp

    especially when i was running, VLC and CS5 illustrator and ps5.
    what is the problem with that ?
  • Sam M. Level 3 Level 3 (590 points)
    It seems like everyone is experiencing the same thing however some have had success by letting their MacBook Pro rest for about 15 minutes to regain all control from the freeze. If it was the same thing, I think it would make sense that this should work for everyone?

    Next time this happens for me I'm certainly going to try waiting and if everyone else could do that and post back if it ever unfroze after waiting I think that would be very helpful.

    -SM
  • That Brian Guy Level 1 Level 1 (0 points)
    I've had some shorter freeezes, eventually it comes back & whatever was typed into the buffer is entered. Freezes last from 5 to 20 seconds.

    Hardware Overview:

    Model Name: MacBook Pro
    Model Identifier: MacBookPro6,2
    Processor Name: Intel Core i7
    Processor Speed: 2.66 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache (per core): 256 KB
    L3 Cache: 4 MB
    Memory: 4 GB
    Processor Interconnect Speed: 4.8 GT/s
    Boot ROM Version: MBP61.0057.B07
    SMC Version (system): 1.58f16
  • mplex Level 1 Level 1 (0 points)
    Here's an update on the MacBook issues. Mine has gone downhill considerable and now will freeze every 10min. I'm typing this on my iPad as a result. I'm going to run the hardware tool this afternoon.

    Recalling how this started, it originally froze on me about an hour once I got it out of the box. I still hadn't done a time machine restore yet so I don't think that has anything to do with it. I'm going to try the hardware tool, then maybe a reinstall, if it gets that far. It's so unstable at the moment I don't expect it to get there.

    I'm headed to the apple store on Monday, and I'll make sure to report back.
  • InnerService Level 1 Level 1 (0 points)
    I have the same problem - Complete lockup and requires a reboot (No keyboard or mouse or any control response) Mac OSX 10.5.8 - This is my first MAC and it will be my last as even my old windows laptop never went this frequently. I have done all updates available and no luck.

    I see many posts here but few solutions or responses from MAC technical.

    Windows 7 here I come...

    All I ever heard was how MAC was so great and Reliable - Not impressed.
  • ChittagongUK Level 1 Level 1 (0 points)
    I'm having the exact same issue with my i7 MacBook Pro as well. Increasing amount of daily freezes. Stuff on screen becomes unresponsive, input stops working. Hopefully there is a patch since I don't really feel waiting another 3 weeks. Just had my Air repaired for the third time for 3 weeks.

    My system:

    MacBookPro: 6,2
    Intel Core: i7 2,66 GHz
    RAM: 8 Gt
    Boot ROM: MBP61.0057.B00
    SMC: 1.58f15
  • Graham K. Rogers Level 5 Level 5 (5,430 points)
    You are in the wrong thread. All these guys have the new i7 MBP. As you are running 10.5.8 I would expect that your problems have a different source. Start a new thread, provide some data, and perhaps someone might offer to help.
  • Randy Kuite Level 2 Level 2 (495 points)
    I certainly understand not wanting to be without your primary machine. I have another Mac to fall back on. They shipped the replacement on May 7th and it is at the FedEx depot in Memphis this morning. So it may be delivered tomorrow or Tuesday, so I will be curious to see if I get lucky or if problems persist.

    -R
  • rdbowden Level 1 Level 1 (0 points)
    At That Brian Guy,

    hey, what hard disk do you have in your system, model and firmware ???
  • Sam M. Level 3 Level 3 (590 points)
    Randy,

    Did you call Apple and just ask for a replacement? I'm surprised they gave you one so easily. Either way, if this is an issue affecting everyone you're unfortunately going to run in the same problems it would seem since it wasn't unique to your machine.

    -SM
  • John Powell5 Level 1 Level 1 (0 points)
    +1 here.

    got to decide in the next 24h whether to return it in the 14 days period...
  • oripaamoni Level 1 Level 1 (0 points)
    i have a BTO hires i7 and have had Zero freezing issues and this is my second i7 machine. My first one had a bad keyboard (it was ordered on the release date) and the second one i received on 5/5 also with no issues to date. Also if you guys want to hold on to your machine while they send you the replacment just setup a genius bar appointment and tell them you want the replacement shipped to the store and that you want to hold on to your computer until the replacement is in. just wanted to put that out there... anybody think the excessive amount of thermal paste they put on these thing to be the issue?
  • Dmitrykoval Level 1 Level 1 (0 points)
    After about a week of successful usage, it froze two times during this weekend. Exactly the same symptoms as described in this thread. One time it froze while playing quicktime and another while talking over the skype. Both times had a bunch of apps running, but most of those are lightweight, like chrome, tweetie, etc ...

    As somebody mentioned, screen and cursor freezes, while sound is still working. And after couple of mins sound also dies.

    My MBP was built to order (256 SSD), so no option to return it during magic 14 ...

    Model Name: MacBook Pro
    Model Identifier: MacBookPro6,1
    Processor Name: Intel Core i7
    Processor Speed: 2.66 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache (per core): 256 KB
    L3 Cache: 4 MB
    Memory: 4 GB
    Processor Interconnect Speed: 4.8 GT/s
    Boot ROM Version: MBP61.0057.B05

    I am definitely concerned since it reportedly happens on Windows too which is a sure sign of hardware/firmware issue. Hope it's the latter.
  • InnerService Level 1 Level 1 (0 points)
    I'm probably in the wrong discussion but all this is exactly the same as my vintage (early 2009) and therefore it is still relevant.

    I think we should send all these units to Microsoft so they can pile them up behind the PC guy and show the PC guy asking the MAC guy to fix them all.

    It's a common problem and it appears to me that it is likely an architecture fault.

    Shred me for being in the wrong thread but it's the same pig wearing the same lipstick from
    my vantage point.
  • Sam M. Level 3 Level 3 (590 points)
    You're free to post in whichever thread you desire, but everybody who has been posting here has just recently purchased the newly released MacBook Pro with an i7 processor. The discussion board allows for similar users to communicate their issues and to confirm that they are not the only one experiencing an fault with their product.

    You had expressed difficulty with a previous generation MacBook, which while may also be freezing, is very likely not for the same reason ours are. Your MacBook does not have automatic graphics switching or the new processor that ours has, both of which seem to be likely sources behind the issues we are having. You're also running a different operating system. As you said yourself, if it is most likely an architecture problem then it must be two different issues because ours is an entirely different architecture than yours.

    If you need additional help it may be best if you post your issue in the MacBook thread as this one is mostly for users of the newer MacBook Pro that are all experiencing the same type of freeze.

    -SM
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