Q: MacBook Pro (2010) Freeze

After calibrating my battery, and bringing my MBP out of a deep sleep my screen was showing all random lines of color and then was just black. This is another sign of bad drivers / driver problem.

Why is Apple taking forever to release 10.6.4 if it's supposed to be free of problems and address this issue for almost everyone?

ok guys, replied a little earlier and i read through the entire topic.

My Macbook pro experienced the freeze a couple of nights ago but it hasn't done it since. I've used my computer a lot since then to try and get the problem to occur again but nothing. I've only had it about 5 days and I can't get it to happen again. I really want to reproduced the problem and return it or something cus $1,400 is not easy to come by.

Some people stated that switching to hitachi hard drives solves the problem but my system has a hitachi hard drive and I still got the freeze.
I signed up for the bug report but it is asking for system profiler report, how do I get that report. I'm just trying to get the word to them because we are all experiencing this together and this is not right.

macbook pro 13"
2.4ghz
hitachi 250gb
NVIDIA GeForce 320M:

Chipset Model: NVIDIA GeForce 320M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x08a0
Revision ID: 0x00a2
ROM Revision: 3533

Serial Number (system): WQ019B

Message was edited by: du9207

Does anyone know where the latest 10.6.4 beta can been downloaded?

gmarinov wrote:
guys can you have a look at this video and confirm whether or not this is what you're experiencing?

http://www.youtube.com/watch?v=fCO3SyIrkLw

This video was created by me. It turns out the freezing issue on the 2009 MBP's is different from the 2010 MBP's. Apple replaced my 2009 MBP on Monday after they could not fix the SATA freeze issue I was experiencing. Now, I have a 2010 MBP. It froze for the first time this morning. Complete lock-up. Ironically, I was in the middle of transferring 100 GB's over the network. The data transfer continued even though nothing on the compuer was responding. It appears to be a video only freeze from my first assumption.

du9207 wrote:
I signed up for the bug report but it is asking for system profiler report, how do I get that report.

You'll find System Profiler in Applications -> Utilities. Once you have it open, click on File -> Save As ..

I don't think the Beta is available for public download. I suppose you have to be a registered developer to get it (it costs $99/yr I think)..

djanthonyw wrote:
Does anyone know where the latest 10.6.4 beta can been downloaded?

Didn't someone post earlier that had installed the 10.6.4 beta and was still having freeze issues?

I'm reluctantly joining the people having the freeze problems. And it's getting worse.

I bought the laptop (i7 HighRes 15", 8Go) a month ago. Since yesterday I experience freezing issues. It was kind of OK in the beginning, but now I can't do anything: even in safe mode, and even with gfxcardstatus set on intel-only, the laptop freezes after 5 minutes.
(I'm not sure about the intel-only: the gfxcardstatus is set to intel-only and shows the 'i', but the NVidia 330 has the LCD display attached to it)

Waiting for the machine to wake up from the freezing does not help. Just nothing happens (I had a shell putting the date every minute in a file: it stopped when the machine froze). Even inserting a DVD does nothing: i.e. the machine does not grab it.

I even randomly experience a black screen when rebooting.

I have the feeling that something went wrong yesterday, like some soldering-or-whatever went nuts, and now I'm screwed.


SN: W80153 YDGD6
Model: MacBookPro6.2
BootROM: MPB61.0057.B05
SMC: 1.58f5
NVIDIA:
gmux: 1.9.21
ROM: 3532
REvisionID: 0x00a2
(hum, it just froze...)


To my opinion it is definitely an nvidia issue, as previously said.
I just sent a bug report to Apple: https://bugreport.apple.com with a link to this thread.

Message was edited by: Cyril Carrez

I don't recall reading anyone's post saying that.

my laptop has been running for the last 17hrs straight and i can't get it to freeze again.
funny that I want it to freeze

I just don't want to keep it if i have a lemon


macbook pro 13"
Core2duo

du9207,

Open two instances of terminal. In each instance, copy/paste this code into each:

yes> /dev/null

Let that run in the background in those 2 terminal windows while attempting to do other tasks(surf internet, itunes, etc....). If it does NOT crash and/or graphically glitch the machine after 4-5 hours in this condition, it should be stable and trustworthy.

du9207,

the thread you have linked before describes a different issue.

there is no beach balls on the issue described on this thread.

on a side note, i´ve been running fine since I resetted SMC because of another issue (my macbook wouldn´t force shut down).

Message was edited by: mgcharlie

Hi Guys

just bought the new core i7 17 '' macbook pro - yes having the same problem - 5 freezes in 2 days - had to switch the machine off and reboot... This has happened after approx 12 days with the laptop and no problems ....perplexed..

One thing I noticed - I can cycle the windows - F9................................... but nothing else works - apple can you get on this???

I am having the same exact issue. MBP 2010 15" hi-res core i7. It's comforting but also unfortunate that I am not the only one. It has frozen three times in the last 3 weeks. I seem to get stuck in text cursor mode, and I can move the pointer around. But nothing can be clicked, no keyboard response, etc. Requires hard shutdown (5 seconds on power button). I migrated from a 2009 MBP with no issues.

We are an organization that uses Macs with over 60 employees. Apple, this needs attention! This is not cool.


Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B09
SMC Version (system): 1.58f16

Well, there is some hope for us. I can confirm that Apple Engineering is looking into this problem since I got a response back on the bug report I submitted a few days ago. They wanted to know if I could ssh into the machine and if any process was using up a significant amount of the CPU. I'm hopeful.