Previous 1 3 4 5 6 7 Next 1,712 Replies Latest reply: Dec 21, 2012 12:21 PM by OtherMacGuy Go to original post
  • djsanjeev Level 1 (0 points)
    I just bought a new core i7 2.66 15" Mac book pro with 8GB RM and 512 GB SSD

    After reinstalling Motu Ultralite( USB/FW driversfor FW soundcard i got the following kernel panic

    ________________________________________________________________________________ _
    Panic (cpu 0 caller 0x.....) Unable to find driver for this platform :\ACPI\".\n"@/SourceCache/xnu/xnu-1456.1.25/iokit /Kernel/IOPlatformExpert.cpp:1389
    Debugger Called:<panic>
    Backtrace (CPU 0), Frame :Return address (4 potential args on stack)
    0X7a443da8: 0X21b449............
    .............................(lots of stuff to copy..if you need will do so)
    Mac os version not yet set

    Kernel version
    Darwin Kernel Version 10.3.1 :Mon Mar 22 15:13:15 PDT 2010; root:xnu-1504.3.52~1/Releasee_I386
    System uptime in Nanoseconds 632555940
    ________________________________________________________________________________ ____

    I was asked to restart with GSOD .i did and the same thing
    I inserted the Applications dvd and pressed the d key .Performed the hardware test and all was ok

    Removed the Motu driver by connecting gin target disk mode nut still the same GSOD
  • Duk242 Level 2 (225 points)
    Nothing to do with our issue.
    I suggest you do an Archive install of your system to remove the Motu driver and see if that fixes your issue. If you're still having problems post your own thread or contact Apple Support.
  • arrowp Level 1 (0 points)
    I'm also experiencing this problem. And I have the Hitachi drive. It just freezes, mouse dont move, keyboard dont respond, but audio is still active.

    Crashed once while on a Skype call, and had no problems finishing the call except for the frozen video (and having to hold power to reboot)

    Crashed today again, itunes kept playing. Normal usage. I also suspect Nvidia graphics card.

    I hope they firmware fix it, my other mbp was one of the first Core 2 Duo models, during the first 2 months I experienced a lot of freezing and crashing.

    After a few firmwares, eventually it stabilized.
  • cendrizzi Level 1 (0 points)
    Me too. I'm relieved to see this actually as I was afraid it was just mine. Since I got mine (2 weeks) it's happened twice and requiring a hard reset. I've never had a mac do this kind of stuff to me. Get on it Apple!
  • Jeroen Leenarts Level 1 (10 points)
    Same problem here. Random freezes when on battery power. Connecting to a wall socket seems to prevent this from happening.
  • mandylovesmusic Level 1 (0 points)
    Same problem here. I've had 3 freezes so far. Once when shutting down, once when browsing the internet and once when restarting. (It was running on power and not on battery).
  • Artitron Level 1 (0 points)
    Ok, so the unit froze again.

    The only other thing to note was that I had my phone (Nexus One) attached via USB. Maybe it is a Google/Apple issue? Fight!

    Anyhow, I waited 30 minutes but it never came back.

    I was close enough to the Apple Store to just pack it up (it doesn't sleep when the lid is closed) and take it into the store. I showed the assigned Genius that it was truly frozen and he restarted the machined to do the tests. Everything was normal.

    So, the process is underway to return the machine and get a new one that matches the same specs. Since it was CTO and fairly maxed out... it will take a little while (1-2 weeks). I'd suggest anyone else having the issue do the same.

    If I see the same issue on the next MBP, Apple and I are done. I already replaced my iMac with a new Windows7 workstation because I got tired of waiting for a MacPro refresh. I will pay the premium for great laptop. This is not a great laptop.
  • NoBeige Level 1 (0 points)
    I am planning on buying a new MBP and was glad to run across this topic. So since I have not one to look at for answers, I have a couple questions.

    Ok, it has been established the freezing is a graphics issue.
    Does the new MBPs have the same "About this Mac" listing specs as all previous models?

    What is the "Graphics/displays" information on the freezers?

    There have been issues in previous apple models through the years in which it was a particular version of chip model causing the problem. Maybe if the chip ID & other such graphic info could break it down to a particular version (batch) of chips.....

    Yes, it is possible MBPs delivered 1 month apart have different chip IDs and other display information is different.

    What is the information under the "Graphics/Displays" of your MBP? Is there a clue there?

    Hope this question might help find a common factor which could be worked around until there is a firmware update.

    Thanks all!
    For all the info you have been sharing.

    Message was edited by: NoBeige
  • djanthonyw Level 1 (15 points)
    I have absolutely zero problems with my current MBP (pre unibody), but I'm looking to upgrade ASAP so hopefully there is a fix soon.
  • Bigiboy Level 1 (0 points)
    Had my computer mbp15 i7 for less than 2 weeks and it freeze everytime I start it up. Have to do a hard restart and then it works.

    Must say I am extremly disapointed with Apple.. They really need to inform about this and dont sell us computers that dont work.
  • BigCat400 Level 1 (0 points)
    I haven't read this whole thread but my two-day old machine is freezing. The screen freezes completely, the mouse pointer moves but nothing responds. If I close the screen, wait a few mins and open it up, the screen is now black. The mouse pointer still moves.

    Also, sometimes the display gets messed up, garbled, like is not being refreshed fast enough. It seems like a GPU issue or something.

    Appreciate any feedback. I am not running anything heavy or anything, it has frozen just browsing the web, etc.

    I have the i7 configuration.
  • califfo1975 Level 1 (0 points)
    Maybe I ma not going to help with this post, but I have an I7 15" MBP (see signature please) and I did not have (so far so good) any of these problems. As someone highlighted before, maybe there were bad batches of RAM or other components that are leading to these problems. We might exchange our configurations / S/N in order to try to better understand the problem.
  • ssc710 Level 1 (5 points)
    i am using a 15" i7 HR-AG MBP..ordered CTO the day it was released. I have not had any problems with it but i am shocked reading all these posts.Thought Apple was supposed to be super reliable. May have to go back to PC if i start having problems.
  • ebruchez Level 1 (0 points)
    Just got a solid freeze after almost 20 days of uptime:

    Model Identifier: MacBookPro6,1
    Processor Name: Intel Core i7
    Processor Speed: 2.66 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache (per core): 256 KB
    L3 Cache: 4 MB
    Memory: 8 GB
    Processor Interconnect Speed: 4.8 GT/s
    Boot ROM Version: MBP61.0057.B05
    SMC Version (system): 1.57f16

    The machine did not seem to be reachable through the network. Had to restart it brutally.

  • arlohe Level 1 (0 points)
    Hello, i had the same problem, but i for me is imposibe for work i cant work for moore of 10 minutos , and them the computer goes to gray screen.
    i use a dva to vga adapter and conect to a HP 25" Scren.
    I do a full system resotre an still fail
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