Q: MacBook Pro (2010) Freeze

For me, 10.6.4 seems to be solved the problem ! I know that we can stimulate the problem when we play flash movies (with safari or Firefox, etc.) but now it's ok ! No 30s freezes, everything is ok.

I selected with gfxCardStatus Nvidia card and Intel card, the problem is solved for both.

MBP 15" Core i7

For me 10.6.4 does not solve the problem !!!
30 s freeze continue 4/5 times a day.

I'm very disappointed and don't know what to do now...

MBP 15" Core i7 8 Gb Ram 500 Go 7.200

I, too, read "resolves an issue that causes the keyboard or trackpad to become unresponsive," as code for "resolves an issue that causes your music to keep playing even as your MBP has crashed hard and requires a hard reset (but not 'til after this kickass track!)."

As for sleep vs shutdown: I usually shut down before MBP goes in its case, both from force of habit (too many piping hot surprises over the last few years) and because startup is now quicker* than waking (unless external monitor is connected, which slows it a bit).

I'll report back after update. Fingers crossed.


Model Name: MacBook Pro
Model Identifier: MacBookPro6,1
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz

*i7 + Patriot Inferno SSD startup disk = startup in 20 seconds

Sylvain38,
I know this will sound "out of the question" and maybe a little "unthinkable", but how about uhhhh..

...contacting Apple support to request sending it back to Apple and/or requesting a refund/replacement???

I don't know why, but it just seems to make sense to me..

Please keep us posted!

To everyone who has experienced this problem: Please post whether 10.6.4 seems to have fixed it. I'm waiting to place my i7 order to see if it's more stable now. Thanks!

Jo Cala wrote:
To everyone who has experienced this problem: Please post whether 10.6.4 seems to have fixed it. I'm waiting to place my i7 order to see if it's more stable now. Thanks!

Impossible to tell yet - I got my machine on April 28th had my first and only freeze on June 7th.

Just got a replacement unit. While it was nice that it didn't have the darn yellow tint, I just experience a hard crash Blue Screen of Death in Boot Camp in XP SP3.

I was just using MS Paint and Firefox with Google Streetview.

It said something about "nv4_display driver". Thus, nv=NVIDIA I'm assuming.

Apple needs to fix their NVIDIA drivers for 2010 MacBook Pros for Boot Camp and OS X.

They've known about this for almost two months now. Umm...what the ****?

My computer used to feeze daily until I turned off graphics switching in the energy saving panel. Since that time, I had no feezes. Two days ago I updated to 10.6.4 and turned graphics switching back on to see what would happen. So far, no freezes. My conclusion is that 10.6.4 solved the graphics switching problem that generated freezes.

That said, I am convinced there are other sources of freezing based on this thread. But I would guess 10.6.4 solves the problem for >60% of us.

Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
APPLE SSD TS512B:
Capacity: 500.28 GB (500,277,790,720 bytes)
Model: APPLE SSD TS512B

Confirmed hardware problems on my 2010 MBP MBP 13.3/2.4/2X2GB/250/SD MC374LL/A through AppleCare today. Experienced freezes for the first time this morning after several weeks of external monitor wakeup-from-sleep issues. Within an hour of the freezes appearing, the computer won't even boot up out of gray screen any more. Bummer.

Any chance of me recovering any of my documents on the hard drive??

Getting a replacement MBP overnighted. Hope I don't have to deal with this again!

Considering the number of responses on this thread, my experience isn't an isolated one. Keeping the thread alive to help others with similar problems and for Apple to figure this one out!

3 crashes today.

Can I take the hard drive out and put it in a MacBOok and will it work? Or do I have to reinstall everything? 10.6.4 will work on any Mac right? Nothing driver/hardware specific?

I'll be returning this aluminum piece of crap for a MacBook. I'm extremely angry at this point. Why isn't Apple responding to this?

Are you getting crashes with 10.6.3 or 10.6.4? Your profile lists 10.6.3.

John Kasiewicz wrote:
Any chance of me recovering any of my documents on the hard drive??

Buy a USB enclosure for 2,5" SATA drives and mount the drive in it. You can then use it (if it's not broken, but presumably it's not) as an external drive and you might be able to recover all or some of your documents.

If you got a FireWire cable lying around, try connecting your broken MacBook Pro to your new MacBook Pro in target disk mode.

More info here: http://support.apple.com/kb/ht1661

They just recently updated the option to choose 10.6.4 for you profile.

Kevin MacLeod,

Why don't you stop using windows XP!!! its ancient software. Why would intelligent person think a brand new processor would or should support an operating system that is generations out of date.
You have the latest technology in your MBP so purchase Windows 7, a modern operating system for a modern laptop. You think Nvidia cares about supporting their graphic chips with ancient XP?
Why would anyone expect Mac OS9 to work with the i5 or i7 processors, same logic with XP.
You should be much happier with Windows 7.