Snow Leopard and Epson Pro 3800 drivers

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Level 1

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Snow Leopard and Epson Pro 3800 drivers

When you upgrade to 10.6.3 your Epson pro3800 will lose its "print settings". NOT GOOD FOR PHOTOGRAPHERS!!!!
Here is the fix; Open system preferences_ print&fax, see your 3800 in the list and *delete it.*
Open your hard drive; library; printers....find the "epson printer folder" and drag it to the trash. Delete the trash. Go to Epson.com and download the drivers for 10.6.x and install. Go to system preferences and open "print&fax" again. If you see the epson 3800 in the list delete it. Then click the "add" printer button. When your 3800 is found, select it. At the bottom of the window there is a drop down menu for using drivers. Select the current download, which will be Epson 3800.
That's it. Your set to go.

imac 20", Mac OS X (10.6.3)

Posted on May 5, 2010 5:32 PM

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Answer 1

Jun 21, 2010 1:17 PM in response to johnnydrive

Nope. Does not work for me. The advanced features in the OS print dialog box disappear if I turn off the Mac or even put it to sleep. What have I done (including call Epson?):

Installed rosetta, deleted the Epson folder from Printers. Removed the printer from the print&fax control panel. Restarted. emptied the trash. Installed print driver 13579 and update with 13884 (both latest from Epson USA site). Select printer and add to print&fax. make sure SPro3880 driver was selected.

Print successful.

Restart or sleep: advanced print features are gone. I have to do all the above each time I restart or wake. Needless to say getting ticked and Epson has been exceptionally less than helpful.

Have tried the Ethernet interface and the USB interface. Problem occurs with Aperture, Safari, PS CS4 so is app independent.

Any ideas? Any suggestions on how to narrow it down?

I also have an HP PSC2110 and t's drivers are loaded and options are selectable with no problems.

10.6.3 and 10.6.4 both.

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Answer 2

coldbike

Level 1

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Jul 2, 2010 7:56 PM in response to johnnydrive

I have this same problem. I have tried deleting and re-installing and every time I restart my computer, the print settings disappear. Does anyone know of a real fix for this?

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