Q: Apple Software Update is stuck in the "Checking for new software..." phase

I installed iTunes+Quicktime using iTunes64Setup.exe and so ASU got automatically installed as well.

When I manually start ASU, it immediately checks for new software and the progress bar stalls at around 10%. I have not seen ASU run by the task scheduler yet.

Bonus: The ASU logo has weird colours (http://imagebin.ca/view/XN2-zrN.html)

Is anybody also having the same problem?

15" Unibody MacBook Pro (MB470LL/A), Windows 7, Ultimate 64-bit, 4 GB RAM

Posted on May 7, 2010 3:02 AM

I have this question too

Q: Apple Software Update is stuck in the "Checking for new software..." phase

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by b noir,

b noir May 8, 2010 2:11 PM in response to SwordAngel
Level 9 (72,129 points)

May 8, 2010 2:11 PM in response to SwordAngel

That's an odd one.

Have you tried a repair install of ASU?

Head into your Uninstall a program control panel, select "Apple Software Update" and click "Repair".

Any help with the hang or the logo issue?
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by SwordAngel,

SwordAngel May 11, 2010 12:36 AM in response to b noir
Level 1 (0 points)

May 11, 2010 12:36 AM in response to b noir

I have tried repairing and even reinstalling ASU. No improvement.
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Q: Apple Software Update is stuck in the "Checking for new software..." phase

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by b noir,

by SwordAngel,

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