Problems moving emails from one mailbox to another

Question

Level 1

43 points

Problems moving emails from one mailbox to another

I can't seem to move emails from one mailbox to another. When I hit the little icon to move the message, it tells me to click on the mailbox that I want to move it to. However, over on the left where the inbox is, the section where the mailboxes are is grayed out. Can anybody tell me how to get this done? I followed the instructions, but the mailboxes are not where they are supposed to be.

iMac(Intel), MacBook Pro, MacMini, Ipad, Ipod, Mac OS X (10.6.3)

Posted on May 7, 2010 1:59 PM

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Answer 1

May 7, 2010 2:59 PM in response to JazzmanJohn

What type of email account - Exchange, IMAP, or POP?

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Answer 2

JazzmanJohn Author

Level 1

43 points

May 7, 2010 6:09 PM in response to Allan Sampson

One is POP and the other is IMAP.

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Answer 3

May 7, 2010 6:21 PM in response to JazzmanJohn

All server stored mailboxes with an IMAP account should be available for transferring a recieved or sent message to.

There are no server stored mailboxes available with a POP account. The only mailboxes available with a POP account are the following:

Inbox
Drafts
Sent
Trash

The last 3 mailboxes will not be created until the function is used by the account. Which mailbox are you trying to transfer a message to with the POP account?

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Answer 4

JazzmanJohn Author

Level 1

43 points

May 7, 2010 6:48 PM in response to Allan Sampson

I'm trying to move emails from my Comcast POP mailbox to my Apple IMAP mailbox at me.com. Since I do that routinely on my iMac and MacBook Pro, I thought I would be able to do the same on the iPad.

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