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2884 Views 6 Replies Latest reply: May 25, 2010 9:52 AM by freefour
Currently Being ModeratedMay 7, 2010 7:33 PM (in response to LeonThePC)One of the first things to ask is if you have saved any photos in the camera roll from an email, MMS or from the Web. If so, that can lead to a bug that does not allow the iPhone to be recognized and will not allow for the downloading of photos.
Check that first.HP p6140f; HP laptop, Windows Vista, 3G 16GB iPhone, 1st Gen 16GB iPhone, 30GB Video iPod , Microsoft Office Pro 2007
Currently Being ModeratedMay 7, 2010 7:45 PM (in response to LeonThePC)You can try this troubleshooting assistant from Apple.com http://www.apple.com/support/iphone/assistant/itunes/
Also, here is a support document that you can use as well http://support.apple.com/kb/TS1495HP p6140f; HP laptop, Windows Vista, 3G 16GB iPhone, 1st Gen 16GB iPhone, 30GB Video iPod , Microsoft Office Pro 2007
Currently Being ModeratedMay 9, 2010 5:40 PM (in response to ChrisJ4203)I didn't save any pictures to my iPhone. I have only taken pictures and emailed some pictures. I do sync one folder of pictures to my iPhone.
iTunes recognizes my iPhone, it is just that the iPhone doesn't appear in My Computer and I am not asked if I want to download the pictures from the phone to the computer.PC, Windows Vista
Currently Being ModeratedMay 16, 2010 2:32 AM (in response to LeonThePC)It is working again. I didn't do anything. I didn't restart my computer. It just started to work.
I still want to know how to resolve this problem next time it happens.PC, Windows Vista
Currently Being ModeratedMay 25, 2010 7:58 AM (in response to LeonThePC)I am also having trouble with this feature.
I have recently changed from an old XP machine to my new WIN7 machine and the import wizard will not work as it did on my XP machine. But, strangely, I also can no longer import the photos on my old XP machine either!
My iPhone 3Gs syncs fine with iTunes but the folder of photos is in the backup format and so are unusable.
Something that may be significant is in the Devices & Printers listing my iPhone is listed under 'Unspecified' as Apple Mobile Device USB driver.
I'll try to see if theres a driver update for WIN7 to see if that will list it properly and resolve the problem.Dell Studio XPS, Windows 7, i7
Currently Being ModeratedMay 25, 2010 9:52 AM (in response to LeonThePC)When it happened to me I never could get anywere so I just restored the iphone and it fixed it . I havent had it do it again but once and only for a few minutes that time ....I thought it may have been from one of the many camera apps conflicting or over rideing something in the interface .imac 400 ,imac 333 , ibook 500 , Lombard 400, Mac OS X (10.3.x), "...it's not easy being green..." Kermit D. Frogg