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Safari frozen

6259 Views 13 Replies Latest reply: Jun 6, 2010 5:46 PM by Honey413 RSS
5480 Level 1 Level 1 (65 points)
Currently Being Moderated
May 8, 2010 5:15 AM
Safari freezes after some minutes working properly. Impossible to quit (spinning wheel) but force quit does work. Then it works again for some minutes before freezing again.

Listening radio in iTunes works fine so I guess the modem is not the problem.

Any advice?
Mac OS X (10.4.7), 20" iMac/2GHz Intel Core Duo/512 MB DDR2 SDRAM
  • Klaus1 Level 8 Level 8 (43,425 points)
    Currently Being Moderated
    May 8, 2010 7:42 AM (in response to 5480)
    As you say you are running 10.4.7, an ancient version of Tiger, what version of Safari are you using?
    20" 2.1GHz iSight iMac G5, 250GB HD, 1.5GB RAM, Mac OS X (10.5.8), iLife 9 and iMovie 6, Toast 7.1.3, iTunes 9.1, QTPro 7.6.6, Safari 4.0.5
  • Carolyn Samit Level 10 Level 10 (84,195 points)
    Currently Being Moderated
    May 8, 2010 10:40 AM (in response to 5480)
    HI,

    As Klaus1 mentions, your system software is outdated. Click your Apple Menu (top left in your screen) then click Software Updates. After the updates are installed you should be running v10.4.11 and Safari v4.0.5.

    Now repair disk permissions.

    Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and *restart your Mac.*

    Now try Safari.






    Carolyn
    Intel iMac 2.66 iPad 32GB iPhone 3GS. MBAir, Mac OS X (10.6.3), Intuos Tablet Epson Olympus Airport iPods JBL
  • ~Bee Level 7 Level 7 (30,580 points)
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    May 8, 2010 10:51 AM (in response to Carolyn Samit)
    Carolyn --

    Maybe you could wait until the OP has answered Klaus' question before jumping in.
    15" MBP; 20"iMac Duo; 12 PB G4; mini; and a few more., Mac OS X (10.6.3), LaCie Ext. HD
  • den.thed Level 7 Level 7 (23,390 points)
    Currently Being Moderated
    May 8, 2010 3:45 PM (in response to 5480)
    Hi 5480

    How many other Applications besides Safari are you running on 512MB of RAM and how full in your Hard Drive?

    Because to me that sounds more like you need more RAM and/or that your Hard Drive is almost full and doesn't have much room left for Virtual Memory.

    Please open your Activity Monitor and check your RAM usage and Disk Usage.
    http://support.apple.com/kb/HT1342

    Dennis
    17" Early Core Duo - 320GB WD Caviar Blue HDD - 2GB RAM - 21.5 LG Display -, Mac OS X (10.6.3), - Maxtor FireWire HD's - WD Passport - Nikon - Epson - 80GB Classic - iPad
  • ~Bee Level 7 Level 7 (30,580 points)
    Currently Being Moderated
    May 11, 2010 1:38 PM (in response to 5480)
    5480 --
    Thanks for clearing up which OS you're using. That helps a lot.
    It would be a good idea to update to 10.5.8 Combo, the last version of Leopard.
    Go here:
    http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate

    Download and apply.
    Then repair permissions, OK?

    EDIT: You also might want to check your Font Book application for duplicate/conflicting fonts.
    Duplicates have little tiny dots to the right of the font name. Select dotted fonts and select "Resolve Duplicates."

    Message was edited by: ~Bee
    15" MBP; 20"iMac Duo; 12 PB G4; mini; and a few more., Mac OS X (10.6.3), LaCie Ext. HD
  • The hatter Level 9 Level 9 (58,595 points)
    Currently Being Moderated
    May 22, 2010 12:32 PM (in response to 5480)
    Safari's web cache and others found in
    ~/Library/Caches/Metadata

    can grow beyond reason and even become corrupt, espeically the index for the cache and history.

    A nice feature would be option to empty history and cache on quit, and if you are on decent ADSL 1.5Mb or above, even disable disk caching (slower to find on your hard drive than download as needed, and Safari may try to load as much cache into RAM to improve performance and may even 'waste' previous RAM in some low memory situations).

    Firefox defaults to 50MB disk cache but you can limit that, or even empty on quit, as well as set to zero.

    Safari also copies bookmarks to that cache folder so they can be searched and indexed individually, and good idea to delete.

    Firefox with ability to sort, have tab window, control over flash and javascript per site.... I've been Mozilla user for last... decade!
    Mac Pro 8800GT 10K VelociRaptor, Mac OS X (10.6.3), Windows 7 i7 3.2GHz GTX 260-216
  • Honey413 Calculating status...
    Currently Being Moderated
    Jun 6, 2010 1:20 AM (in response to ~Bee)
    Wow !! How Rude! . . .
    It's my understanding that this is a public forum for EVERYONE to speak as they wish. Frankly, I appreciate Carolyn's input.
    Bee . . perhaps you should apologize to Carolyn and be thankful someone's willing to offer some help.
    Just as with Carolyn. . I'm also thankful you're taking time out to help those of us who are having problems.
    Let's all just remember why we're here . . and not attack each other.

    Thanks!
    Mac, Mac OS X (10.4.11)
  • Honey413 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 6, 2010 1:25 AM (in response to Carolyn Samit)
    Request for help from anyone / everyone:
    I'm having a heck of a problem. Not a computer expert ( RN )
    When I open Foxfire I'm OK. When I open Safari it has the circling rainbow ball that just keeps circling. I can't use Safari at all. I can go to the Dock and
    use 'Force Quit' and Safari will close. This is also slowing everything else down.
    It appears it may be related to this line with tabs that won't go away.
    Since I can't get the ball to stop spinning or respond I can't go to Safari, close windows, etc.
    Today I did put Safari in the trash and downloaded a new version. I thought it may help. I've also screened everything for any virus/worm issues. No problem.

    I would appreciate any advice that anyone would like to give.
    Thanks!
    Mac, Mac OS X (10.4.11)
  • Carolyn Samit Level 10 Level 10 (84,195 points)
    Currently Being Moderated
    Jun 6, 2010 1:45 AM (in response to Honey413)
    HI,

    Your best bet here would be to start your own topic. This way it won't be at the bottom of another user's thread where few people can read it and reply.

    How to Post a Question

    Thank you for your input ...






    Carolyn
    Intel iMac 2.66 iPad 32GB iPhone 3GS. MBAir, Mac OS X (10.6.3), QTPro Intuos Tablet Epson Olympus Airport iPods JBL
  • ~Bee Level 7 Level 7 (30,580 points)
    Currently Being Moderated
    Jun 6, 2010 8:45 AM (in response to Honey413)
    Honey --
    What happens if you open up Safari from your Applications folder?
    Do you still have the spinning ball?
    15" MBP; 20"iMac Duo; 12 PB G4; mini; and a few more., Mac OS X (10.6.3), LaCie Ext. HD
  • Honey413 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 6, 2010 5:46 PM (in response to ~Bee)
    Bee:

    I tried opening Safari from my Applications and it was the same thing.

    HOWEVER, I think I found a fix !!

    I got an email from my cell phone company, there was a place on the email that
    said "Click here to make payment". It automatically opened up Safari and
    it was a normal Safari . . without the numerous tabs, spinning ball and frozen.

    I immediately took the opportunity to try this.
    clicked on "Safari" on the top of the screen, hit preferences.
    Then I looked at them all carefully in case there was something here.
    The second drop down box says: "New windows open with" and the box was
    filled in with Bookmarks. Now I don't recall ever setting, making any changes,etc
    I changed this box to 'Home Page"
    Then I tried opening up Safari from the Dock and it was back to normal!

    Thanks Everyone!
    Hone
    Mac, Mac OS X (10.4.11)
  • ~Bee Level 7 Level 7 (30,580 points)
    Currently Being Moderated
    Jun 6, 2010 5:52 PM (in response to Honey413)
    Oh wow, Honey.
    Who knew???

    That sounds great.
    Glad you're sorted.
    15" MBP; 20"iMac Duo; 12 PB G4; mini; and a few more., Mac OS X (10.6.3), LaCie Ext. HD

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