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iCal/iPhone sync keeps losing events

Several times recently I have entered a new event in iCal on my iPhone. Then at some point in the future, I go to look for the event, either on my phone or via iCal on my MacBook, and the event has disappeared. A couple of times I found that my calendar sync settings in iTunes had switched themselves off. Today, however, "Sync iCal Calendars" is still checked, with the "All Calendars" radio button enabled.

I have lost two doctor's appointments and a friend's birthday this way.

MacBook 15", Mac OS X (10.5.8), iPhone 3G

Posted on May 9, 2010 12:56 AM

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24 replies

Jun 11, 2010 1:13 AM in response to Shelia Addison

I have been having this problem since I got the iPhone two Years ago. It will work fine for a while, but occasionally get rid of events. I know of 3 in the last couple weeks that have been saved and are fine but then they mysteriously disappear.

The last time I talked to Apple Support, they told me that I am the only person that they have had report this issue and the only person that seemed to have multiple calendars (I have 23, and need them). It is funny how the forum talk about iCal/iPhone syncing issues but apple doesn't seem to know about it.

They had me back up all my events on the computer and restore them. Then re-sync the iPhone. That seemed to work most of the times, but it seems to be a problem again for some reason....I just lost a couple more appointments^%&*^%

I hope they find time to actually fix the problem. As we become more dependent on these calendars, losing appointment information becomes more and more frustrating. Enough to change phones...

Jun 18, 2010 1:35 PM in response to Mary Daykin1

Hey, I didn't get a notification about this but I'm glad I poked my head in.

So, I have an iPhone 3G, and when I go into my settings, then to the mail/contacts/calendars, I don't see a "sync" option under calendars. I have

New Invitation Alerts (on/off)
Time Zone Support
Default Calendar

And that's it. Is this an option only on the 3GS or something?

Jul 8, 2010 3:04 PM in response to Shelia Addison

Since getting my iPhone (3GS) I've always had a problem with seemingly random appointments being deleted or duplicated in iCal which Frustrating since I run my business from my calendar!

I've noticed that it affects recurring appointments more often; especially when I have to change just one day/time of a recurring appointment.

I am afraid to connect my phone to my computer to sync anything. Is it time to get Outlook and switch to a Blackberry or Android? I can't afford to have this happening.

Jul 8, 2010 4:15 PM in response to jsc290

I've just sync'd my iphone 3GS with latest os4.0 with iCal on my MacBook and lost loads of appointments? I thought all events from both calendars should be combined on both machines or at least the latest data written to both, but I've lost all the info I've put into my iPhone seemingly replaced with what was on my Macbook weeks ago.... What's going on?
Help is there anyway I can restore the iphone to its previous state? Very unhappy....
Steve

Jul 15, 2010 6:20 AM in response to JollyOlly

I have also been having this problem for several months. I lose appointments seemingly randomly. I feel I have to keep a paper backup. It's enough to make me want to eat the early termination fee and switch to a PalmPre at Verizon. (I miss the Week View on my old Palm Pilot.)

Are the old appointments get in a backup file anywhere? iTunes seems to always do a backup first before syncing. Can I restore a previous backup file? When I tried, it said it would delete everything on my phone, so I have never had the courage to try it.

Jul 15, 2010 9:37 PM in response to Shelia Addison

The sync to which calendar function will show up under your iTunes Info tab and not on your iPhone. I've lost so many appointments also. Very frustrating. Also inadvertently created an additional calendar and can't get rid of it even after trying various fixes. If your Outlook archive is good, you can probably restore some lost information by restoring Outlook and then syncing your iPhone to the restored Outlook.

Jul 22, 2010 11:08 AM in response to sjbrown1950

I never lost a single appt until my first sync after I upgraded to the new OS4 on my iPhone 3G. I lost several appts from both my iPhone iCal as well as my MB Pro. They are nowhere to be found. Extremely frustrating. I don't know what to do. This needs to be fixed by Apple. It makes this device unreliable in my opinion as the calendar functionality is crucial. As a long time avid Apple user without many problems, I am super disappointed right now.

iCal/iPhone sync keeps losing events

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