Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

itunes cannot read the contents of the iphone

Problem: iPhone cannot synch with iTunes b/c of the error: "iTunes cannot read the contents of the iPhone "iPhone". Go to the summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings". I have reset the iPhone all possible ways, rebooted, uninstalled/installed iTunes, have double clicked to change name, doesn't synch. I need to get my music and photos back on my device, but I cannot seems to do so. After clicking restore, it blows the device away, then I still get the error. Help?

iPhone 3G, Windows XP Pro

Posted on May 9, 2010 12:00 PM

Reply
1 reply

Jul 22, 2010 2:19 AM in response to partloch

I'm have the same problem... just updated to iOS4 on my 3G. Everything synced fine after a few problems with the backup process. The only data that was not transferred was my music to iPod. When I hooked back up to download the music I received the "iTunes cannot read the contents of the iPhone" I have not restored back to the factory settings. Any suggestions... I don't want to lose the data on the phone.

itunes cannot read the contents of the iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.