Previous 1 2 Next 15 Replies Latest reply: May 20, 2010 8:06 PM by Carolyn Samit
EmeryX Level 1 Level 1
Whenever I try to open Safari, it just hangs for 4-5 minutes and won't load the start page. Also, when I try to change the preferences, they are never saved, always have the default settings/prefernces.

Mac Book Pro 17", G5, iPad Wi-Fi 64g,iPhone 3GS 16g, Mac OS X (10.5.6), Also have A Dell Inspirion XPS Laptop
Reply by Carolyn Samit on May 20, 2010 10:23 AM Helpful
HI,

There aren't any Mac viruses so that eliminates that.

Could you have a third party plugin that could be causing this?

Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues







Reply by Carolyn Samit on May 20, 2010 11:01 AM Helpful
i don't even have a Safari folder or the plist you refered to in your first post.


Make sure you are looking in the correct place for that .plist file.

There's MacintoshHD/LibraryPreferences

Then there's MacintoshHD/Users/YourName/Library/Preferences

You want last path.

If you need help finding .plist files go here and view the video I created.
http://www.youtube.com/watch?v=IYZxgYaKeh0








All replies

  • Carolyn Samit Level 10 Level 10
    expertise.safari
    Safari
    HI,

    Go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop. Relaunch Safari.

    If you can launch Safari and reset your Preferences then move that .plist file to the Trash.

    If that doesn't help, Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues

    Web pages now include a small icon or 'favicon' which is visible in the address bar and next to bookmarks. These icons take up disk space and slow Safari down. It is possible to erase the icons from your computer and start fresh. *To delete Safari's icon cache using the Finder, open your user folder, navigate to ~/Library/Safari/ and move this file "webpageIcons.db to the Trash.* Relaunch Safari.

    Might want to empty the Safari cache too. From the Safari Menu Bar, click Safari / Empty Cache.



















    Carolyn
  • Klaus1 Level 8 Level 8
    If you really are running 10.5.6 you must update to 10.5.8 which is the minimum requirement for the latest version of Safari 4.0.5.
  • EmeryX Level 1 Level 1
    I'm running 10.5.8

    Carolyn, I tried all of your suggestions and nothing works. I'm using Camino now. Could it be a virus? Thanks again for your hwlp.
  • ~Bee Level 7 Level 7
    expertise.macosx
    Mac OS X
    EmeryX --

    If you are opening Safari up from the Dock, try the original Safari.
    It's in your Applications folder.
    If you open from there, is it any better?
  • EmeryX Level 1 Level 1
    Bee-

    I got it to work by changing the cookie settings to .....only site i visit. But, it still won't remember my preferences, and only launches with the Safari welcome/start page. It also hangs\lags before it reaches a page while I surf. Thanks for your reply.
  • Carolyn Samit Level 10 Level 10
    expertise.safari
    Safari
    HI,

    There aren't any Mac viruses so that eliminates that.

    Could you have a third party plugin that could be causing this?

    Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues







  • EmeryX Level 1 Level 1
    I don't have any 2rd party plug ins. I also went into my library and i don't even have a Safari folder or the plist you refered to in your first post. I tried to redo the steps you suggested in the first post. thanks for your reply.
  • Carolyn Samit Level 10 Level 10
    expertise.safari
    Safari
    i don't even have a Safari folder or the plist you refered to in your first post.


    Make sure you are looking in the correct place for that .plist file.

    There's MacintoshHD/LibraryPreferences

    Then there's MacintoshHD/Users/YourName/Library/Preferences

    You want last path.

    If you need help finding .plist files go here and view the video I created.
    http://www.youtube.com/watch?v=IYZxgYaKeh0








  • EmeryX Level 1 Level 1
    Thanks Carolyn, but Under users there are 6 different folders with my name. No luck. Could this be java related? I'm trying everything I know. Thanks again for the help.
  • Carolyn Samit Level 10 Level 10
    expertise.safari
    Safari
    but Under users there are 6 different folders with my name.


    So when you open a Finder window, you select your Home Folder on the left in the Sidebar, what do you see on the right using the column view?

    I'm not sure about the Java part yet.





  • Carolyn Samit Level 10 Level 10
    expertise.safari
    Safari
    Hi,

    I noticed on a previous post your profile read: Power Mac Book & G5 Power PC

    Now you have a MacBookPro?

    If you used the Migration Assistant to copy files over from the MacBook to the MBPro, that could be the problem.








  • EmeryX Level 1 Level 1
    That was just an oversight. I've always had a MacBook pro.
  • Carolyn Samit Level 10 Level 10
    expertise.safari
    Safari
    I'm glad to hear that. That eliminates any potential for files from another Mac and incompatibility issues.

    but Under users there are 6 different folders with my name.


    Did you create these folders yourself? I'm trying to point you towards your Home Folder. It's the house icon in the Sidebar on the left side of any Finder window.









  • EmeryX Level 1 Level 1
    Carolyn, thanks for all of your help. I'm having far too many issues wmy comp-my battery is buckling now-so I'm taking it in for service. Thanks again!
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