Library gone after installing 9.1.1, now cant sync apps without deleting

I recently installed iTunes 9.1.1. After the upgrade install was finished and iTunes opened up, my library was gone. I had to re-add all of my massive music collection, which took many many hours, and now when I try to copy songs to my phone (which was previously set up for manually add music) it says I have to delete all content on the phone first! Additionally, when I try to organize my apps or sync them from iTunes, it wants to delete them all on the phone first as well. This is unacceptable, as even though I can reinstall them all from the computer, I will lose all the internally saved data on the apps.

Has anyone else had this problem? And does anyone know how to resolve it? How can I get my old library file working again so iTunes wont think this is a different phone? And how can I sync it again without losing all the internal data from my apps??

I seriously did not do ANYTHING other than install 9.1.1, and then this happened..

Acer, Windows 7, iTunes 9.1.1

Posted on May 9, 2010 6:23 PM

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1 reply

May 10, 2010 6:52 AM in response to joshious

Welcome to the discussions,
Disable autosync in iTunes, connect your phone to your computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing. Transfer your purchases the same way and all apps and bought media will be copied to your new iTunes library.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your computer to be able to merge calendars and contacts when you sync the phone for the first time.
About backups and what's saved: http://support.apple.com/kb/HT1766
How to back up and restore: http://support.apple.com/kb/HT1414
How to download apps for free again: http://support.apple.com/kb/HT2519

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Library gone after installing 9.1.1, now cant sync apps without deleting

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