2 Replies Latest reply: May 10, 2010 9:03 PM by Chris CA
userremoved Level 1 Level 1
We currently have 4 computers registered in our iTunes account. We only use two computers (the old ones have been recycled). I can't find where I can unregister the old computers?

Dell, Windows Vista
  • AHXtreme42 Level 3 Level 3
    If you haven't done so in the past year, you can reset all of your authorizations by going to the iTunes Store, clicking ACCOUNT (or click your account e-mail in the upper right hand corner), login, and then click "De-authorize all computers". Remember, you can only do this one time per year. Doing this will start you back at 0 authorizations, and just authorize the computers you do use.

    If you can't/don't want to do that, if your other machines are still operable, you can load the iTunes library, click STORE in the toolbar, and click "De-authorize computer" and putting in your account info. You have to do this once for each computer.

    EDIT: Although I just re-read your post, you can only do the first option then if your computers are recycled. If for some reason you already did the authorization reset in the past year, you'll have to contact Apple to request a reset.

    Message was edited by: AHXtreme42
  • Chris CA Level 9 Level 9
    Note that you will not see *Deauthorize all* until you have 5 computers authorized.
    See this -> About iTunes Store authorization and deauthorization