Pink Tint Appearing on Photos After 4/22 Aperture 3 Update

Ever since the April 22nd update fixing RAW compatibility issues for the Canon 30D, my photos now have a pinkish tint. (I shoot RAW with my Canon 30D.) Interestingly, this does not show up in the thumbnails while in browser mode. But when I click on the thumbnail photo to enlarge it, it looks fine at first but after about a second or two of "loading", the pink tint has been applied automatically to the image. This is most obvious on skin tones and makes people's faces look sunburned. This effect was even applied to photos I had previously imported and edited in A3 before 4/22. Now I am frustrated because I need to go back and edit these again. I don't believe this is a white balance issue.

Does anyone have tips on how to address this?

Also, A3 continues to take an eternity to load/process images every time I make a minor edit. I can't apply an edit without having to wait 10-30 seconds while the effect is "loading", especially with brushes and the clone tool. And it seems to have gotten slower in the last few weeks. Very frustrating.

Thank you for any help.

MacBook Pro, Mac OS X (10.5.8), Canon 30D

Posted on May 10, 2010 8:25 PM

Reply
10 replies

May 11, 2010 4:24 AM in response to ChristineHalsey

Hi Christine,

you're right, same (horrible) thing happened to all my 30D images while 350D are still perfect. I posted this problem days ago, explaining exactly what you found.

I'm trying to find a solution but honestly I'm not too confident, today I'll try and play with my macbookpro to rollback to previous camera raw update and see what happens.

And I'm so discouraged because I'd like to start and work on image adjustments but in this conditions is impossible, as you may have noticed a correction always leads to strange results, pretty unusable.

This is the link to my post:

http://discussions.apple.com/thread.jspa?threadID=2416603&tstart=0

Hope a solution's coming soon.....I'm so so saaaaad... 😟

Ciao!

Alberto

May 11, 2010 9:21 AM in response to ChristineHalsey

Christine, the fix was for Snow Leopard I believe. Are you on 10.6.3 or 10.5.8 as your profile indicates? http://support.apple.com/kb/HT3825

When you print a sample picture, does it have the same magenta tint (my photos look fine in Aperture but have a slight magenta tint when printed from Aperture which forces me to print via Canon's Easy-PhotoPrint Pro using my Ilford paper ICC profile to get perfect results)?

Are you using on-screen proofing using your printer profile? Are you using Adobe RGB (1998) for your colour space? Anything like that you can think of that may correct the problem?

May 11, 2010 9:55 AM in response to Rick Lang

Hi,
Thank you for your suggestions. Yes, I am operating on 10.5.8 - NOT Snow Leopard. If the 4/22 update for the Canon 30D was only for Snow Leopard, I wonder why it affected my computer. After this date, I certainly noticed a significant pink/magenta tint to my photos. And I also want to add that when I am scanning through my photos in "quick preview" mode, the pink tint is not there. It only shows up once my photo has finished loading.

I have not tried to print a photo yet, but even if it printed normally, it would not solve this problem as most of my images are viewed electronically. I played wit the color space profile and that doesn't appear to change anything significantly.

Thank again for your suggestions. I will contact Apple and keep trying...

May 11, 2010 10:52 AM in response to ChristineHalsey

Apologies Christine. The Camera RAW 3.2 applies to both Mac OS X 10.5 and 10.6.

I agree that you need to solve the problem with the display of the picture. But the preview appears to be what is bad at this point, so perhaps the master is okay. You can quickly check the master, versus the preview image, by pressing the M key when in the Viewer. Try that and tell me if the master is also tinted.

May 11, 2010 11:57 AM in response to Rick Lang

Rick,

I wrote something about showing the original master on my post about this (serious) problem...I first noticed that in the Aperture filmstrip the image looked good while the "big" one wasn't ...I thought the preview was missing (or broken) so I forced a regenerate preview...nothing, ok in the filmstrip but still bad in the viewer....so I decided to press M willing to "see" my original image like it was in the filmstrip...well, the first time I hit M the image showed correctly for one second while "loading" was on...then "loading" went off and my original master image (as indicated by the label on top of the image) showed with magenta tint.

So I hit again M and the image didn't changed at all (apart from the "Master Image" label that went, of course, off)...I then hit once again M and this time no waiting, no loading, no flashing with a correct image showing...just the magenta version of the image.

What happened with my last import (last sunday) was that once imported and once preview were generated I still had filmstrip images ok and magenta version in the viewer....as soon the "processing" started all my filmstrip images were "contaminated" by magenta.

So....what are we facing here? A serious problem I believe.

Playing with on-screen proofing, color profiles, etc....doesn't change a thing, at least in my specific case...but turns out I'm not alone, sadly.

Best regards,

Alberto

May 11, 2010 12:07 PM in response to ChristineHalsey

Christine,

I agree with you 100% and possibly even more! 😉

...solutions like importing images with another program before get them into Aperture or print with another program or this or that...aren't solutions, but highly unwanted and totally undesired steps added to what should be a "workflow"....now I call it "hole-flow". So c'mon Apple, do something....and no, buying another camera is not an option.

All this said I still really hope that a real solution it's on the way...finger crossed...

Ciao!

Alberto

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Pink Tint Appearing on Photos After 4/22 Aperture 3 Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.