Previous 1 2 Next 22 Replies Latest reply: Jul 15, 2010 6:08 PM by Chris CA
thespaciousmind Level 1 (0 points)
I know how to restore an APP via "sync" but "sync" does not restore APP DATA.

APPLE, please respond.

iPhone OS 3.1.3
  • Chris CA Level 9 (78,695 points)
    Really?
    Does APPLE respond to these topics?

    No. These are user-to-user forums as noted in your other post and the Terms of Use you agreed to also stated this fact.
    -> What is Apple Discussions and how can it help me?
    "Apple Discussions is a user-to-user support forum..."
    How do you restore DATA for 1 APP?.

    Also as noted in your other posts, this is not possible. It's all or none.

    You can send suggestions to Apple to incorporate these features if you wish.
    For your convenience, I will post a link (again).
    -> http://www.apple.com/feedback/itunesapp.html
  • sirfaba Level 3 (610 points)
    Hi, you're right. The data inside of an app does not sync or backup. Once you delete the App and reinstall the info you've entered into an app will be lost. For example: If you get a really high score on a game and you have to restore your phone, your scores will be lost.

    Hope this helps you understand how Apps work.
  • thespaciousmind Level 1 (0 points)
    You're wrong. Data IS backed up. It lands in a folder on your PC that is seperate from the folder where the actual apps land.
  • thespaciousmind Level 1 (0 points)
    FYI, from apples website:

    On Windows XP, backup files are put here: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\

    Regarding "restore", according to Apple's website, the FIRST PART of restoring from a backup involves this:

    "Restoring your device will delete all the data from your device, including songs, videos, contacts, photos, calendar information, and any other data. All settings are restored to their factory condition."

    The LAST part, according to Apple: "The final step is to restore your device from a previous backup"

    You are promted with dates of previous backups (which apple calls "syncs").

    The STUPIDITY here is that in order to restore from a previous backup, you must first RESET the device to FACTORY SETTINGS. That is pure stupidity.
  • Meg St._Clair Level 9 (50,862 points)
    thespaciousmind wrote:
    You're wrong.


    Do you know what the silver apple under sirfaba's name means? It means he works for Apple. It means they're volunteering their time to try to help people. So now you've gotten your answer from Apple.
  • Lyssa Level 6 (17,825 points)
    Not all data from applications can be restored.

    I ran into this issue when restoring my iPod touch from my iPhone's backup. The majority of my applications carried over, including progress made, but a handful did not.

    This is an issue for the developer to look at, not Apple.

    ~Lyssa
  • thespaciousmind Level 1 (0 points)
    Sirfaba was WRONG. I don't care who he works for.

    I'm not concerned with the notion that app data is restoreable in some apps, while other apps the data is not restoreable.

    I'm addressing the issue of why iTunes/Apples website states that in order to restore data, you first have to reset to factory settings and then you can choose from a backup. And why can't the "sync" feature simply restore the data for any apps that are synced if the data exists? Why does apple treat app DATA so differently from the apps themselves? If the backed up data for an app exists, sync should restore it. Period. But instead, we get these features:

    Sync = restore one or more apps ONLY. NO DATA.
    Restore = restore devices to factory setting and then restore all apps and all data.

    Sync needs to be revamped.
  • Chris CA Level 9 (78,695 points)
    Sync needs to be revamped

    Yes, we get your point.
    Have you actually submitted this suggestion to feedback?
    I have already agreed this would be a good idea but I don't code iTunes nor work for Apple.
    Is there any reason you keep asking the same question and keep pointing out the errors in how it works?
  • thespaciousmind Level 1 (0 points)
    Yes. I want people to chime in. I want to hear how others feel. With the current app LIMIT (11 pages) it's ridiculous that we have to swap in and out different app and games when we reach that limit. I've got a 32 GB 3GS but I'm limited to 11 pages of apps which is probably about 1/8th of my storage capacity. So swapping in and out different apps isn't that bad BUT when the APP DATA can't be restored as easily as individual apps, which mean you LOSE DATA whenever you swap apps... that's BAD. And to restore this data, you have to reset to factory settings AND restore everything and not just one single app. I thought the folks who develop iTunes and iPhones were a little smarter than this.
  • Lyssa Level 6 (17,825 points)
    Are you aware that you can add more than 11 pages of apps? You can use the search feature to access the "extra" applications.

    ~Lyssa
  • thespaciousmind Level 1 (0 points)
    How many pages then? 11 visible and 1 hidden?

    I understand but this is offtopic.
  • Lyssa Level 6 (17,825 points)
    It isn't necessarily off-topic.

    You can have essentially as many apps as you want, and don't have to deal with restoring the iPod in order to add a fresh set of apps. Hopefully the page limitation will be worked on in the future.

    ~Lyssa
  • Meg St._Clair Level 9 (50,862 points)
    thespaciousmind wrote:
    How many pages then? 11 visible and 1 hidden?

    I understand but this is offtopic.


    You're the one who brought it up.... You can load as many apps as you have storage space for. Only 11 pages will be visible (until OS 4 is realeased). You access the others by using the search function.
  • thespaciousmind Level 1 (0 points)
    This is the best piece of information I've gathered from this discussion so THANKYOU. I had a hunch someone out there had something good to report. Agreed, not totally off-topic but my question still remains: why can't iTunes restore data for a single app I restore, via "resync". I know this is not how it works but it SHOULD work this way. I shouldn't have to reset my device to factory AND restore all apps and all data, in order to restore a SINGLE app and it's data. Thank you again.
Previous 1 2 Next