Unable to Register iPod or Create iTunes account through iTunes
“We could not complete your iTunes Store request. The network connection timed out.
Make sure your network settings are correct and your network connection is active, then try again.”
Then I tried disconnecting and reconnecting my iPod Nano and clicking on “Continue” (to register my iPod) in the Welcome window that comes up after I connect my iPod to my computer. However, this time an online registration form window did not even come up. Instead, just the error message that I listed above came up after I clicked on “Continue”. I then tried connecting and reconnecting my iPod Nano to my computer a few more times and clicking on the “Continue” button to register my iPod Nano. However, every time I did this I got the error message I listed above. This is maddening to me.
I also tried clicking on Store>Create User Account in iTunes. I tried doing this a few times. Each time I got the exact same error message as when I tried to register my iPod. I have a DSL connection that works fine, so I do not know why I was not able to register my iPod and why I cannot create a user account with iTunes. When I click on “iTunes” Store” in the iTunes menu, I have no problem immediately accessing the iTunes Store online.
In the iTunes Help Menu in “Run Diagnostics”, I ran tests for “Network connectivity” and “iPhone/iPod connectivity”. The network connectivity tested fine and the iTunes Store connectivity also tested fine. However, when I ran the test for “iPhone/iPod Connectivity”, I got the following error message: “No iPhone or iPod found”. This makes no sense to me. In iTunes, under “Devices”, it shows my iPod listed. Additionally, I am able to successfully eject my iPod from my computer every time. Also, my iPod is shown listed in “My Computer” as being connected to a USB port.
The online iPod user manual indicates that registering your iPod is supposed to be very simple and easy: “To register iPod Nano, install iTunes on your computer and connect iPod Nano.” I already had iTunes installed on my computer before I purchased my iPod Nano and there has not been any problem with my computer recognizing my iPod Nano. Again though, I have not been successful with getting a connection to register my iPod and create an iTunes account. Any light that can be shed on this maddening matter would be appreciated.
By the way, I experienced registering as a New User for the Apples Discussion forum to have its quirks and idiocy also – but I digress. I’m just glad I was eventually successful in registering as an Apple Discussions user so I could post here. Again, any info that anyone can give me about why I am not able to register my iPod or Create an iTunes Store Account would be appreciated.
hp pavilion, Windows XP, AMD Athlon[tm] XP 3000+, 2.16 GHz, 1 GB RAM