7 Replies Latest reply: May 14, 2010 8:02 PM by mayuran_x
mayuran_x Level 1 Level 1 (0 points)
I been having battery issues slightly. My macbook use to got 4-4.5 hours on battery, but now it goes around 3.5 hours. So I'm trying to calibrate it. However when the battery gets to a very low, it says "Service Charge." This never happened to me before. Is this a serious problem?

2.0 GHz MacBook (Intel), Mac OS X (10.5.2), 8 GB iPod Touch
  • Kento Ito Level 1 Level 1 (60 points)
    If it says "Service Battery", that means it's time to take the whole MacBook to your local Apple Store, since there is something wrong with the battery.

    It could be a dead battery that won't no longer charge. I had similar problem, and Genius told me that my Battery was dead, and therefore, forced me to buy a new battery for $129. Since then, all better....
  • Lyssa Level 6 Level 6 (17,555 points)
    If your battery is still performing normally and isn't swollen or otherwise misshapen, you probably have nothing to worry about.

    You can check its health by opening System Profiler (Applications>Utilities), clicking on the Power option in the left-hand column, then looking under the Battery heading for *Full Charge Capacity* and *Cycle Count*.

    ~Lyssa
  • mayuran_x Level 1 Level 1 (0 points)
    Thanks Lyssa

    My cycle count in 112 and Full charge capacity is 3948. Is that good?

    Charge Information:
    Charge remaining (mAh): 3863
    Fully charged: Yes
    Charging: No
    Full charge capacity (mAh): 3948
    Health Information:
    Cycle count: 112
    Condition: Normal
  • Lyssa Level 6 Level 6 (17,555 points)
    Your Full Charge Capacity is a bit low for only 112 cycles. It should be closer to 4320.

    How old is the computer? Are you under warranty?

    ~Lyssa
  • mayuran_x Level 1 Level 1 (0 points)
    I bought my MacBook on October 2007. So it's been over 2 1/2 years. And my warranty ended after 2 years.
  • Lyssa Level 6 Level 6 (17,555 points)
    I've never heard of a 2-year warranty on an Apple computer. They come with a 1-year warranty that can be extended to 3 if Apple Care is purchased.

    Couldn't hurt to go to an Apple store and see if the folks there can help you out!

    ~Lyssa
  • mayuran_x Level 1 Level 1 (0 points)
    Actually my warranty was with Futureshop. That's where I bought mine. Apple called me to extend the warranty after the 1year manufactory warranty but I didn't because I had it with Futureshop. I regret it now. But I never had problem with Apple product, so I thought the warranty was unnecessary and kind of expensive on student income.