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User profile for user: trishav36
trishav36 Author
User level: Level 1
0 points

iPhone 3G stuck on apple screen

My iPhone 3G has been stuck on the screen that has the lit up apple for 2 days now. Now my computer or iTunes will not recognize the phone and I'm unable to use it.
This happened 2 days after I updated to the latest OS. I didn't reboot my phone (pressing both keys at the same time) until 2 days later when the phone started to freeze while updating the apps in the app store. When the phone went to the apple screen it never fully loaded and hasnt sincce... Any ideas?

3G, iPhone OS 3.1.3

Posted on May 13, 2010 10:41 PM

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2 replies
User profile for user: modular747
modular747
User level: Level 6
19,656 points

May 13, 2010 10:47 PM in response to trishav36

Recovery mode

1. Disable all firewall and antivirus/spyware apps running on your PC
2. Start iTunes. Be sure you have the latest version 9.1.1 (11)
3. Connect phone to a USB port on the computer, not an external hub or keyboard port.
4. Press both the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button alone until iTunes sees the phone in recovery mode.
5. Follow the prompts to restore.

Note that if your iPhone was jailbroken or hacked in any way (i.e. illegally unlocked), updating and this method may not work and may leave the phone permanently bricked.
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iPhone 3G stuck on apple screen

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