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Belkin Network USB Hub (F5L009) - problem solved!

This problem relates to the fact that once again Belkin haven't bothered to update the installation software for their great USB Hub...not happy! Ironically this is the same problem Belkin had with this device when it came out back in 2007, with earlier versions of Mac OSX V (10.5); it's a simple fix and yet they have basically stumbled again for Snow Leopard!

PROBLEM: Belkin Network USB Hub F5L009 gives an error message "SXUPTP driver has not been installed" when you instal the software if you have Snow Leopard.

SOLUTION:
1. Download "SX Virtual link for Mac" V3.3.0 (Date 11/13/2009) from http://www.silexamerica.com/support/software/svl.html
2. You will have downloaded a zip file called "sx-virtual link_mac330.zip"; unzipping this will give you a folder named "s-42a330".
3. Within that folder, navigate to SXVirtualLink>contained_packages>Driver>10.6 (the 10.6 refers to Snow Leopard OS); inside there is a file called "Silex_kext" dated 5/11/2009
4. Drag this file into the installation folder Utility>Connect>contained_packages; it will ask if you want to replace the older version of this file that exists there. Click "yes".

Now you can go through the normal installation process using the modified package, as per the manual, and hey presto, everything works magically!!


[If for some reason you don't have the installation disk to start with, or have a problem sticking it on your desktop, it is available at http://en-us-support.belkin.com/app/...20hub/r_id/166 as F5L009 Driver - Mac (version 1.5.0, OS compatibility : Mac OS 10.5; note there is no 10.6 compatible version - and THAT is the core of the problem with the installation disk in the first place).

QUESTION: I know nothing about what the **** I am doing, and yet managed to figure this out from Googling and reading - why can't the brains at Belkin have done the same - it is a trivial exercise for them to have made a version 1.6.0 compatible with Snow Leopard. I am seriously unimpressed!

Late 2009 iMac 20.5 inch 1TB, Mac OS X (10.6.3)

Posted on May 14, 2010 9:35 AM

Reply
114 replies

Jun 11, 2010 12:23 AM in response to petero221

All I can say is THANK YOU!!! My wife just got a MacBook and I was seriously bummed that she would not be able to print using our Belkin USB Hub, given that we have several other Windows machines hooked up to two printers in a remote location. This simple fix worked perfectly. And you're right: why in the world wouldn't the Belkin folks take a few minutes to update their installer files?

Thanks for thinking of posting the solution for the world-wide community.

Jun 18, 2010 3:32 PM in response to petero221

Hi,
many thanks for sharing this info.

I followed the instrucctions and it worked. I could install the 1.5 driver in Snow Leopard, but I was having a problem disconnecting/connecting a shared printer.

I noted that I still have a problem after printing, the printer does not disconnect because its status is "In Use". I solved this issue by running this command in a terminal window:

cancel -a -

So I created a file named disconnect.command, changed its mode with chmod +x and added this text:
#/bin/bash
cancel -a -

That solves my problem.

Here is the link of the Belkin drivers:
http://www.belkin.com/support/article/?lid=en&pid=F5L009&aid=8547&scid=1

Regards,
Oliver

Jul 27, 2010 3:15 AM in response to OliverSL

Any chance of giving me a bit more (step by step) instructions on how to do this? I'm having the same issue - printer won't disconnect and every time I print a page it just stays on that one job and won't go to the next without deleting or disconnecting first and it is slowly driving me nuts.

I've not a lot of experience with Terminal, so baby steps please, if it's not too much trouble.

Nov 6, 2010 11:46 AM in response to petero221

I want to use this to enable the Belkin Hub on my Mac using Snow Leopard, but am not clear on the exact install steps. I've downloaded the file from Silex, opened the zip file and see the 10.6 version. Here's where the confusion lies, I view the package contents but do not see a file called "Silex_kext".

And if I did find the file it is not clear which folder to drag it into, the directions say "Drag this file into the installation folder Utility>Connect>contained_packages". Exactly where is the installation folder?

Can you clarify the install process that you used?

Thanks!
Charles

Dec 18, 2010 3:14 PM in response to petero221

This solved my problem with the original Silex extension via Belkin. The syslog was starting to complain about conflicts in this extension, and I'm certain it was the cause of some crashes. The new SXUPTP extension no longer gives me a warning in the system log for OS 10.6, and appears to work better for a data acquisition program I'm running using the wireless hub. Less CPU load and much fewer data dropouts.

Thanks for posting this - it has saved me future grief.

May 27, 2011 5:02 AM in response to petero221

For some reason the above mentioned trick could not install the Belkin device on my MBA. It did not give any specific error, but just said some pre-install scripts had to be run. After one full day of trying out, and further googling, I found a link to a pre-release software from Blekin which did the trick. Just downloaded from this link and the device got installed beautifully. No hiccups.


http://www.belkin.com/uk/support/article/?lid=enu&pid=F5L009uk&aid=14743&scid=0


Hope this helps you guys. I don't know why the people at Belkin don't update their link to this software.

Jun 8, 2011 12:38 PM in response to petero221

I bought the Belkin hub a few days ago and set it up. It installed correctly on my Macbook Pro, running OS X 10.4, two Windows 7 laptops and Windows XP, running on my iMac via Parallels.


It would not run on the iMac 10.6. Re-read the box description and found that 10.6 wasn't supported. Went to Belkin's support and found a download for 10.5 but nothing for 10.6. Sent an email to support requesting info on any 10.6 upgrades in the pipeline and, after two days, was told that, as the unit was now obsolete, there would be no support or new drivers.


I wasn't overly bothered as I could print and scan under Windows which is where Office and Photoshop are. Tonight I got bloody minded and felt there should be an answer somewhere so started trawling through the discussions. I found your post and followed the included link. After download it appeared slightly different to what you stated so followed the Silex instructions. The Software installed and, following re-start, ran perfectly, picking up the three printers and scanner.


Many thanks for your post. My grey hair can remain in place a while longer.

Belkin Network USB Hub (F5L009) - problem solved!

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