Power Surge

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Level 1

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Power Surge

My ipod that i had for barley a month wont charge at all when i plug it up to the computer a bubble pops up and says "Power Surge On Hub Port, A USB device has exceeded the power limits of its hub port. For assistance in solving this problem, click this message." Then i clicked it and it said " A USB device has malfunctioned and exceeded the power limits of its hub port. You should disconnect the device." and I did but nothing changes when i plug it back up and where the ipod should show up in the box that popped up when i clicked the message it said "Unknown USB Device"

Please help thanks in advance

Vaio?, Windows XP, Kinda old

Posted on May 14, 2010 1:53 PM

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Answer 1

planb77

Level 7

32,434 points

May 14, 2010 11:10 PM in response to Titanscsj

Hello Titanscsj,
And welcome to Apple Discussions!

I'm assuming you are plugging your iPod into a USB port directly located on your PC? Have you tried plugging it into different USB ports available or using a different cable? Do you have any other USB devices plugged in at the same time such as an external hard drive or a USB hub attached to your system? Have you tried resetting the iPod with it connected to your system?

B-rock

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Answer 2

jazzmap

Level 1

0 points

May 17, 2010 2:38 PM in response to planb77

I bought my nano i-pod yesterday and am having the same problem. I have plugged other usb devices into my computer and there is no problem with them. I have plugged the nano into my Apple ibook computer and it doesn't recognize that anything has been plugged into it.

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