Previous 1 2 3 Next 37 Replies Latest reply: Dec 19, 2014 10:14 PM by Ellenr
wyf7086 Level 1 (0 points)
Since the second day I bought this iPad I found this problem, the iPad will just tab on the screen by it self in almost any softwares. For example it can open software, click link in browser, zoom in and zoom out in video playing. While I think that might cause by the original plastic film as I was waiting for the apple case so I left them on, but the problem is still there. It does not happen often but it is really annoying when I am browser it just start to tap things like crazy, and I have to restart iPad or let it sleep for a while to bring it back to normal.

So I recorded a short video when it happened once, and showed it to one technicist in the retail store as it is really hard to show the random problem on the iPad. But the technicist helped me said the video is not helping, and they have to see the problem directly on the iPad.

Any advices? or does anyone have the same problem?

Check the video I recorded here:

iPad, iPhone OS 3.1.3
  • hx911 Level 1 (20 points)
    take it back under warranty
  • wyf7086 Level 1 (0 points)
    But the guy from apple retail store would not replace it unless they see the iPad tapping things in front of them.
  • red555 Level 4 (2,550 points)
    You should do a complete reset. If that doesn't fix it, take it back to the store, show them the video and try to duplicate the problem. If they will not swap it, ask for the manager and demand they exchange it.
  • DanielKotov Level 1 (0 points)
    did you solve the problem with the ipad?

    I just found that I was not the only one who has the problem with the screen pressing and touching itself on the ipad. Have recorded a video as well:

    or the when it started on a meeting:


    =))) thanx

    btw: i'm on

  • wum007 Level 1 (0 points)
    Mine does the same thing. I just purchased it this week and it did it from the very beginning...

    Any solutions or ideas?
  • fbphuket Level 1 (0 points)
    I got the same troubles and it get worse. Starting about 2 weeks after i got the iPad, some times it touched self, now it is like crazy. Tried everything inclusive a total reset.
    Since the next Apple Store (with iPad's) is about 12,000 km away, i can't simple exchange it. So maybe someone has an idea?
  • Steve Secret Level 1 (0 points)
    My home just got our 2nd iPad yesterday, and it has the same problem, and it happens really often. I am going to take it to an Apple store tomorrow. Is there anyone has any luck about how to fix it?
  • Fullcirclearchitect Level 1 (0 points)
    Hi guys,

    I've owned my iPad for over a month now and I've recently experiencing some very annoying problems,

    I'll save the others for the right topic, but I have begun to experience the same touch screen glitch, the screen seems to be "touching" itself.

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  • freemini Level 1 (0 points)
    You can change it at Authorised Reseller, even if the iPad is not available in the country you live. I asked at a reseller in Norway, and he said that the warranty works anywhere in the world.
  • DWiddoes Level 1 (0 points)
    I just got my 32GB 2 weeks ago, it does the same thing from time to time. I cant produce it to know why it does it. only way i can get it to stop is to turn it off and then back on.

    Another issue i have with this new $600 thing is it keeps losing my home network, keeps making me put my password in every day or two. this *****, and no way to get help. i thought Apple was so great. this is my first apple and may be my last.
  • matucon312 Level 1 (0 points)
    Your iPad will go blind if it keeps touching itself.

    Sorry. Couldn't resist. : )
  • tebs Level 1 (0 points)

    also from Norway (Bergen), having the same problem with my iPad which I bought in London about a month ago. Could you tell me which Authorised Reseller you went to? Or maybe I should contact Apple Support since the warranty is independent of where you got it?

  • Razage Level 1 (0 points)
    My Ipad started doing this today, I called Apple support and they told me to do a total restore from ITUNES which I thought had worked but after several hours it just did it again, I can press the home button however from there it just freezes and requires a hard reset.
    Will see if it returns again and take it in to the apple store for an exchange as it's annoying when it occurs.
  • olarn.u Level 1 (0 points)
    I founds this problem too. It disappears after 3.2.1 has been upgraded, but I've got another problem. I can't slide or click (touch) on the ipad specific screen area (about 3 inch from top, 1/2 inch height, across horizontal of the screen when put it in the portrait position).

    I want to replace the new one. But I'm leaving in Bangkok, Thailand. Can I ask the Apple retail authorization in Thailand and send it back to US.?
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