4284 Views 1 Reply Latest reply: May 30, 2010 7:45 AM by Greenykid11
How long are you holding down the lock button when you want to put it into sleep mode? If you are holding it for a long time, thats your problem, only a quick push is necessary. BUT if you are doing that correctly, and it is still not working, you need to bring it to a store (Apple store or purchase place) and get it replaced. If it is not your fault of what it is doing, you should still be able to get it replaced. I did, even when my warranty was up, because my sound was not working correctly. So, just get it checked out again, maybe it is fixable.